Hi,

I'm trying to work out or find a workflow with end user screenshots that depict the user journey from entering your event hub, clicking on an event registering and purchasing a ticket through to entering the lobby, joining the session and doing a post survey.  What I want to see is how when I configure the hub and events and change various settings how it changes/impacts what the user sees and experiences.

My natural logic tells me that when I click on the event, I can see what the event is about, who is speaking, what ticket options there are with pricing and then click on a ticket which will then allow me to register and pay.  However it does not appear to "flow" and Look like this.  

We need to postpone a webinar from Thursday until next Tuesday.  I'd like to start the webinar on Thursday and monitor for attendees  who don't get word of the postponement.  I want to use the same link (original link) on Tuesday.  Can I start the webinar on Thursday and then re-start the webinar next Tuesday all using the same link?

Hi, how can I disable the sign-in prompt on my webinar registration page. I scheduled a webinar that requires registration, but when I tested it, it asked me to sign in to my Zoom account before I could register for the webinar. I want my attendees to skip the sign-in part and just go straight to the registration page when they click the registration link. Is this possible?

All of our recorded sessions in our account are giving us an error code when trying to access the recording that says "No compatible source was found for this media."

All of our recorded webinars from this year were accessible last week, and are now saying the error above. Our webinar manager's last day was Monday, but we transferred all the sessions to our Admin. Is there a connection to our webinar manager's account recordings that we lost when they left?

Participants in a webinar we are hosting next week (our first with Zoom Webinar) have told me they have not received the auto-generated invitation email that contains their dedicated participation link.  I've resent several times.

Is there a way for me as host to see their individual URLs and send them those links directly?

We use Zoom's API via Make to send registrations to our webinars. Sometimes, we receive registrations after our webinars are over. We always make our webinars available on demand for that reason.

Is there any way to still allow API submissions after the webinar is already over? I know it is possible to register via registration page.

Via API, we are currently getting this error message: [3038] The webinar is over. You cannot register now. If you have any questions, contact the Webinar host.