We have attendees registered to attend a webinar and we may have to reschedule the date/time. However, if we do that, we found that it will send an email to attendees letting them know it changed, but not update their calendar. We have found this the case for google calendars.

AND -- if they add the rescheduled event to their calendar, they end up with both events and its confusing to know which is the real one. Please advise if there is a fix for this!

Hi there! 

I had a webinar originally scheduled for today from 1-2pm EST, but changed the date to December 13th. My registrants received the email update regarding the change, but my registrants Google Calendar is still reflecting the old date which is today. Is there a way I can have their calendar invites changed to the new date as to not create any confusion?

Thanks! 

Hello,

I recently recorded a webinar in Zoom Webinar and had 4 panelists. Usually, when I have recorded, the panelist's faces are in the upper right corner of the screen and the audience can see the slides without a problem.

During the webinar, the Panelists appear on the right, but not covering the slides.

However, in the recording, the 4 panelists are completely covering the slidedeck. Is there anyway once recorded, to fix how the panelists appear in the recording?

Moving forward, which settings do I use to ensure this doesn't happen again?

We host webinars with 3/4 different languages and we assign languages to different interpreters.

When somebody in the webinar wants to make a question to the relator the interpreter of his language translates the question in the language of the relator. But the other interpreters cannot hear the translation of the question done by the interpreter, they only can hear answer from the relator. Why it?

Hi everyone,

our company is on a Pro plan + 1000 Webinar extension.

In October 2022 we recorded a webinar and the video resolution is Full HD 1920 x 1080p.

In December 2022 we recorded the next webinar (same account) and the resolution is only 640p x 360p.

Did anyone experience something similar? Was there a change to the T&C that I am not aware of??

We did not change our plan at any point.

Any hints and thoughts appreciated! TIA!

We did a test of our Webinar prior to it going live. In the test, panelists were able to see the video of the presentation nice and crisp and high quality. But, as an audience viewer, I saw it low quality and very pixelated. We ran a test where I was also a panelist and the video appeared in high quality just like the other panelists. It was not a buffering/computer issue. It clearly showed a difference as an audience member versus a panelist. What is the issue and how do we fix it?