Hi all,

I've hosted a webinar, and during the webinar, I launched 2 polls. 

I saw that more than 40 people had answered the polls.

Now, I'm trying to download the polls reports but can't find them.

I looked under Webinar- the specific webinar - polls/Quizzes - but under the "status" tab is written "not launched" (They've been launched by me for sure).

Is there anything to do to retrieve those reports?

Thanks

I added 4 panelists to a webinar and sent them the panelist invitation email that included a link to the webinar. When trying to do a practice session, three of them were able to access rather straightforward, but one had trouble getting into the session. When I tested it with two personal emails, one opened while another never moved past "Please wait. The webinar will begin soon." Both of my personal tests were through gmail. Does this have something to do with Zoom on the panelist's computer? I don't see anything different on the backend of my Zoom webinar set up for this panelist vs. the others, nor between my two personal emails. How can I make it easy for this panelist to join? I do not have authentication required for panelists. He was eventually able to join but I'm not sure how he did it and don't want him to be unable to access on the actual webinar date.

I did a live webinar last night and before it started I selected 'record in the cloud' as an option.

Today when I went to download the recording it's not visible in my recording. A meeting which i'd accidentally logged just before is there, but no sign of the webinar.

Can anyone help?

Bernadette

Hello.

I'm a long time paying Zoom customer and OnZoom Presenter. Starting last week when I go to create a new class or duplicate a past class, I get a message that says 'host not found', and subsequently can't create any new classes. My students and my small business are at a loss. I've called in, tried another support request, am willing to pay more, but no one is responding. When I signed up for Zoom over 3 years ago (as a paying customer who has never missed a payment) I was told support requests had a 24 hour turn around, it's been 72 hours. Please just tell me what to do. If you won't allow me to make classes, there are other companies, but please just let me know. I'm tryin to make OnZoom work, but can only wait so long. We work with Seniors and they don't have forever./Elijah