The audio on every zoom session I've ever attended prior to this week has worked flawlessly. Starting this week, though, the audio on the two zoom events I've attended simply doesn't work. I've checked everything several times, and I know my equipment works because I get very clear audio on every other platform I use (YouTube, etc.). What is going on with zoom's audio?

The registration form for our next webinar didn't ask the delegate whether they were an existing customer. 

When they click the Join the Webinar link, can I set it up to ask the question - Are you an existing customer? If not, what's the best way to get this information from all delegates?

BR

Sarh

Hi, guys. 

I've been setting up a webinar through Zoom Events with a volume of about 100 attendees.

I've recently found out that when people are registering with email addresses, they receive an email of verification code in the first place which shows an old image of masthead, not the one currently uploaded.

It looks like the same problem happens when I send out a speaker invitation

masthead image had been changed several times due to design and panel changes.

I'm trying as many delete and saves as I can but it just simply doesnt' work.

and It looks like Zoom doesn't provide real support for normal users.

Can anybody help me?

Confirmation emails are appearing much too wide in Outlook and other email clients. It seems that Zoom has arbitrarily modified the formatting of Confirmation and Reminder emails starting in January 2023. The new format is not responsive in Outlook, so the person reading the email has to stretch it out horizontally to view the full content.  By contrast, the same emails are constrained horizontally when viewed in GMail.

There is something in the template code that is not being interpreted properly in Outlook.  Also seeing this in eMclient. (See attached screen captures.)

Is there any way to fix this or roll back the template change?

- brandigital 

I have a direct integration with Zoom / Keap (my CRM). I have PlusThis that offers integration options. I also have Zapier, same thing. None of them seem to let me connect an on-demand webinar, only upcoming events. I want to set it up so that any new registrant for the on-demand event gets created/updated in my CRM. 

Zapier and PlusThis just don't even show my on-demand webinar as an option to use in the tool. 

The closest I'm getting is with the direct integration between Zoom / Keap, but it's still not working. Using the steps on this article: https://support.zoom.us/hc/en-us/articles/207927346-Using-the-Infusionsoft-integration. Don't know what I'm missing or if this is just simply not possible. 

Hi All,

I'm putting together a webinar where attendees will be joining from across the globe. To make the registration page accessible, I want registrants to be able to select their local time zone - with the webinar times updating automatically to reflect the time zone that they have selected. This feature is automatically included in the registration page, but I'm wondering if it's possible to customize any of the text or layout related to selecting the time zone. Please see the attached screenshot for reference, which displays the current layout, automatically generated by Zoom.

Is it possible to change the text/layout so that the Time Zone appears above the checkboxes where participants select the dates on which they will attend. Additionally, is it possible add the title of each webinar in the field where the registrants select dates, or can this not be changed?

I want the layout to appear in the following way: 

Time Zone    

Select your time zone which will update the session to local time: Pacific Time

Dates, Times, and Webinar Title

Apr 4, 2023 06:30 PM – Title & Description of Webinar

Apr 6, 2023 10:30 PM – Title & Description of Webinar

Apr 11, 2023 06:30 PM - Title & Description of Webinar

Apr 13, 2023 10:30 PM – Title & Description of Webinar

Thank you!