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Video Problem

HSILVER
Newcomer
Newcomer

When joining a meeting with multiple participants, my image shakes. It is distracting to the participants and I need to shut the video. Is this a problem with Zoom, the camera or Internet resources?

 

On a recent meeting with only one participant, there was no problem. 

1 REPLY 1

mgstark
Community Champion | Employee
Community Champion | Employee

@HSILVER it sounds like it might be an issue with the camera. If you are able to test a different webcam at the time of the issue and swap between the two it might help figure it out.