Hi all, 

It seems there is a bug - my webinar is starting in about 2 hours, and it seems the practice session yesterday triggered the webinar to generate attendees. So now the 3 people in the practice session were registered as Attended, and all folks who registered are "No Show".  I even checked the webinar reports and it looks like it generated an attendee report in Zoom.

The date and time are correct (date: 5/31, time: 10AM PST) and we did not start the webinar in our practice session. The event is synced to Marketo and we have email campaigns triggered based on registration status. 

Please let me know if there is a solution! 

I am trying to share 2 PowerPoint slides at once on my screen. The context is that the presentation is bilingual and therefore, we need to present both English and French PPT deck side by side at the same time. Do you guys know how I would go about doing that? I know it's doable as I have seen other people do it.

Thank you

Hi, we are organizing a sales training program for refugees in Kenya.

It will be over 1 week with 1 live session in the morning , and ideally using rooms, lobby, expo or other feature to enable the participants to have a number of Roleplay sessions in the afternoon (ideally in groups of 2)

We have a zoom event 5000 license, what is the best way to setup the above? Cannot seem to find a way to rooms 

I was supposed to do a live webinar today with a live restream on LinkedIn. My tests 2 days before were perfect, everything worked, I was able to do this but during the "real" webinar, there was no option in the "more" option to connect zoom to Linkedin (share via the "live on custom stream service"). It's strange because the option that I had to find in the 3 small dots under the name "more" (at the bottom of the streaming window) simply did not exist. However, the 3 Linkedin data were encoded for the webinar. Do you have an idea of the origin of the problem? What can prevent this Linkedin login/sharing option from appearing?

We were 2 activ with the same account just for info, 2 laptops connected on the same account. 

Maybe... I was not host, I'm not sure, I dont remember exactly. I thought I was because linked with the account of the client. I will try to recreate this kind or problem/possibility to see what happens

Hi, i'm located in Italy. I have a Zoom One plan, plus i'm on a trial period of Add-on. I need to plan a webinar with an option of payment with PayPal but i cannot find the edit button to charge my Paypal account.

Do you know if we have any restrictions for Italy members?? i've already get in touch with the support team but we can't find any resolution tips. Thank you in advance

I recently did a series of educational webinars. I set up a link to a third party survey for attendees to complete once I had closed the webinar.

The team I was working with wanted to debrief the webinar after it was done. We waited a few minutes for attendees to leave on their own, but when many didn't leave, I removed them from the webinar.

The response rate to my post-webinar survey was extremely low, and I'm wondering if the survey did not appear for people who were removed from the webinar. Does anybody know if this is the case?

And on a related note, is there a better way to end the webinar for the attendees, but to keep my panelists so that we can discuss the webinar?

Looking at options perhaps I'm just not thinking about for an event we produce monthly. We have approximately 8 panelists join a month, each with a small slideshow (sometimes with video), and contribute to the webinar at the end doing a Q&A in gallery mode. Currently just spotlighting and sharing graphics and video from another co-hosts computer for speakers. Wouldn't there be a better way to input the slides and video doing a side by side with something like an ATEM mini without lag? Any suggestions welcomed and encouraged.

My meeting took place without any problems, but when it ended it was taking a while to save, today a few days after the meeting, I went to access it to be able to do my ATA, but the recording is not there, I need urgent help, it was an important meeting for the council where I work.

The message appeared that the meeting was being recorded when I accessed it, I already looked for possible other names, and other dates because I don't know, something could have happened and they changed the name or the date, but I didn't find it.

Sincerely, Bruno Cardoso Lopes