Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Random Exception on webinar registrants

Hello friends, I have an application made with PHP, communicated with Zoom across API, for API Consumption I use Guzzle Library, In short, I have to register a user in several Webinars so I have to iterate on the ids, but sometimes the endpoint of ht... Show more

Hello friends,

 

I have an application made with PHP, communicated with Zoom across API, for API Consumption I use Guzzle Library, In short, I have to register a user in several Webinars so I have to iterate on the ids, but sometimes the endpoint of https://api.zoom.us/v2/webinars/{id}/registrants returns an exception with a route I don't know, this is the exception

 

 

 Client error: `POST https://u6694935.ct.sendgrid.net/ls/click?upn=SlORnTDzjTKQoDvo5BjAuI-2FIv3X2-2BJCWMM-2FhNDgObEJuEyq9Xmq5kq5p6ntXyfNEOseg4zB9bVZ5pw4moWUwxHBFWeMrnwbplc0Cb48R2MA-3DQHx2_zdujN-2FH-2Bo1hKZ5YQhYiJBmdFBiwWyY7ROOn6wQX3EXaXA-2Bai3Lh17pLLRmBMVgy7yNn84XMQkYicQkYYHrVPId59LoS9iNcJAv3-2FdP8ijgZd5TzN8H-2BAwOezo6idwSXxG99EuoyXh6tYTumJHFaq-2FgQ3JpMyXBoxLRrnqiaLlTtlOPPnQ-2Bu2FiFXis9omIa4dPjsnEQ7nKs2k5-2BmJ7Ytm0Lmfjd0IS5o-2BUalgA1HDrk-3D resulted in a `401 Unauthorized` response:
{"code":124,"message":"Invalid access token."}

 

 

I hope you can help me solve why this happens, regards


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Resolved! Zoom integration with Eventbrite

Hello, Experiencing an major issue with the March 2022 update on reporting practice, despite having an Eventbrite integration. The integration is supposed to share all Eventbrite attendee registrations with with Zoom and subsequently Zoom is supposed... Show more

Hello,

Experiencing an major issue with the March 2022 update on reporting practice, despite having an Eventbrite integration.

 

The integration is supposed to share all Eventbrite attendee registrations with with Zoom and subsequently Zoom is supposed to automatically check-in attendees who attended  the meeting / webinar on Eventbrite.
See outline of what to expect here on Eventbrite's website

See outline of what to expect on Zoom's App marketplace

--> both list the sharing of attendee details between the two platforms.

 

We now find that registrations are no longer being transferred from Eventbrite to Zoom, and therefore attendee reports are devoid of emails. We are already in possession of registrant details (on eventbrite), so cannot understand why the details of invited participants are withheld in the attendee reports when we have this integration in place. 

 

Also, as joining attendees don't tend to type their full name, they are often incomplete, typos are also common, or nicknames are used. Therefore their name in the attendee report does not match the one in the registration details and identification for any follow up activities (e.g. certification if educational event) is significantly impacted and the task becomes a huge administrative burden not a suitable work-around.  The integration is a solution to this, but it seems the changes have broken this.

 

If a host has an integration, they should be meeting the first point listed in the March 2022 update:

"In addition, you will continue to see email addresses included in your Reports and Dashboard for the following groups:

  • If the participant entered their email address during the meeting or webinar registration flow, then it will be shown for that specific meeting/webinar."

This was the case and the two platforms worked well to deliver on this up until 1st of March 2022.

 

This is really disruptive and extremely disappointing that this integration is now broken or made redundant by this change.

 

Will these integrations be re-established?


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Resolved! Reunión de 100

con la cuenta zoom pro, las reuniones de 100 personas cuanto duran

 

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Collecting Attendee Info without Registration

Is there a way to collect attendees' information (name, email, location) without requiring them to register? Additionally, I would prefer not to have them enter that information into the chat as well. Is there a way to customize the identifiers requi... Show more

Is there a way to collect attendees' information (name, email, location) without requiring them to register? Additionally, I would prefer not to have them enter that information into the chat as well. 

 

Is there a way to customize the identifiers required when entering the webinar? d


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How can I show one panelist at a time?

For a webinar tonight (6/12), I have four panelists (and I am the host). How can I show one panelist when they are presenting and not the others when they are not presenting? And, how do I bring all four back on the screen together for the Q & A?

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Incomplete webinar recording

We ran a 1.5 hour webinar and on review of the downloaded recording, it captured the beginning and then jumped straight to the second half — any way of retrieving the entire event? 

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Resolved! Zoom Event Services

Hi there! : )

 

Does anyone know about the Zoom Event Services?  I am in need of a facilitator for a webinar coming up because my employee has had to step out of the role

Thank you!

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expected to have more then 2000 attendees

Hello, I just bought 2 licenses of the pro version and two Large Meetings of 1,000 participants each. Can I run both meetings at the same time? meaning the first 1000 participants will join with an initial link and the other 1000 participants can joi... Show more

Hello, 

 

I just bought 2 licenses of the pro version and two Large Meetings of 1,000 participants each. Can I run both meetings at the same time? meaning the first 1000 participants will join with an initial link and the other 1000 participants can join with another link? 


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webinar recording replay without passcode

i just held a webinar for my clients and want the replay to be passcode free. i don't understand why they need a complex passcode if I require them to authenticate (giving email and name) before theyre allowed to access the webinar recording. there m... Show more

i just held a webinar for my clients and want the replay to be passcode free.  i don't understand why they need a complex passcode if I require them to authenticate (giving email and name) before theyre allowed to access the webinar recording.  there must be a little box to check somewhere that allows this.  can anyone help me? thanks 


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Prevent panelists from ending practice sessions

Hello, We hosted a webinar and our panelist ended the practice session and some of the hosts and co-host did not realize, so the attendants were joining what it was meant to be the webinar practice. Is there a way to stop panelist starting the meetin... Show more

Hello, 

We hosted a webinar and our panelist ended the practice session and some of the hosts and co-host did not realize, so the attendants were joining what it was meant to be the webinar practice. Is there a way to stop panelist starting the meeting from the practice session?

We also had some trouble letting her join her screen, we were told she had to be host or co-host to do so. Can we make sure all panelists have access to screen sharing by default?

Thanks for your help!!

 

 


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