Once I select Live on Facebook from the "more" tab, my computer goes to a screen asking to allow ouroborosbrowser.exe to make changes. I am not getting the steps within zoom that all the instructions tell me I should have. Like to select the event where I want to go live in for example. Any suggestions? I feel like I need to change a setting or something?

Our panelists entered the practice session/backstage but couldn't turn on their video. It said "host has blocked video" and when I went into my Zoom account, I saw that the video was turned off for panelists in the individual session/webinar, but I'm unable to edit it there in my account. 

When I click "edit event" in my zoom account it takes me back to the Zoom event/hub. Where in that hub can I change/turn on panelist videos? 

Hi.

I do zoom webinars through eventbrite.com. Before the webinar begins I'll log into it, just to make sure I don't miss/forget it, and I've been doing things this way for about a year (I participate in 30+ webinars per month).

A few weeks ago something changed, and I know it wasn't me that made the change because I don't go into settings for anything related to these.

What is happening now is that about fifteen minutes before start the "Please wait for the host to start this webinar." message comes forward in my Windows and centers on the screen. If the popup is minimized it returns a minute later, where it was. Every few minutes it centers itself on the screen again. What I've had to resort to is making my work window 1/3 my screen (either to the left or the right of the popup) so I continue working unimpeded.

How can I prevent this from happening?

Thanks 🙂

Hi,

My company plans to hold a webinar in a few weeks' time. 

Our two main sources of registration is via our website and through LinkedIn events.

We'd like to open a registration for people who visit our webiste (we'd like to have their emails and phone numbers) and yet, we'd like to keep the event open for unregistrants as people who register on LinkedIn will be able to attend the webinar using a link.

What is the best way to go about it?

Thanks

@webinar

Hello

I set up custom questions for Zoom webinar registration, for a session that hasn't taken place just yet.  However, I've gone to Account Management, Reports, and Registration Report, selected the webinars I would like to know who has registered and what their answers are.  I'm able to download but it doesn't include the answers to the custom questions.  I've checked the questions and they are in the webinar I set up so I'm a bit stumped about how I can get access to them.  Can you help as I need this for research before the webinar/s. Thanks

Hi all, 

It seems there is a bug - my webinar is starting in about 2 hours, and it seems the practice session yesterday triggered the webinar to generate attendees. So now the 3 people in the practice session were registered as Attended, and all folks who registered are "No Show".  I even checked the webinar reports and it looks like it generated an attendee report in Zoom.

The date and time are correct (date: 5/31, time: 10AM PST) and we did not start the webinar in our practice session. The event is synced to Marketo and we have email campaigns triggered based on registration status. 

Please let me know if there is a solution! 

I am trying to share 2 PowerPoint slides at once on my screen. The context is that the presentation is bilingual and therefore, we need to present both English and French PPT deck side by side at the same time. Do you guys know how I would go about doing that? I know it's doable as I have seen other people do it.

Thank you