Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Webinar Registration

Students receive the email with a link to register for the webinar. They continually receive a response that the email address they are using is incorrect. They have never registered for a webinar of mine. It will not let them register on another com... Show more

Students receive the email with a link to register for the webinar. They continually receive a response that the email address they are using is incorrect. They have never registered for a webinar of mine. It will not let them register on another computer either. So how are they to register for a webinar if zoom isn't going to accept their email address?


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Registration Questions Not Saving

I have tried multiple times, and from different browsers, to change the registration questions required to register for a webinar. I'm only trying to make organization and job title as a required question during registration. Once I've chosen them an... Show more

I have tried multiple times, and from different browsers, to change the registration questions required to register for a webinar.  I'm only trying to make organization and job title as a required question during registration.  Once I've chosen them and clicked on Save All I get a pop up stating "Edit Registration Success".  However, the questions don't show up in the registration form and when I go back in the options have been de-selected.  Anyone know how I can fix this?  Thanks 🙂


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What link do I give once someone has registered for my webinar

I need technical help hope that’s ok.I’m running my first masterclass on inner child work it’s a zoom meeting that they had to register to join.Now I’m sending drip emails as reminders with the link. BUT the invite link just takes them to register ag... Show more
I need technical help hope that’s ok.
I’m running my first masterclass on inner child work it’s a zoom meeting that they had to register to join.
Now I’m sending drip emails as reminders with the link. BUT the invite link just takes them to register again??? I have the meeting ID and passcode listed but I want the link to get into the meeting not to register???
If I used my generic link for my account and meeting ID and passcode would that work?

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Mobile zoom app android/iOS does not respect user names generated via webinar invite links

I generated invite links for my webinar via the apihttps://developers.zoom.us/docs/api/rest/reference/zoom-api/methods/#operation/webinarInviteLinksCreate However I've noticed that on mobile android and iOS, the zoom app still asks for the users name... Show more

I generated invite links for my webinar via the api

https://developers.zoom.us/docs/api/rest/reference/zoom-api/methods/#operation/webinarInviteLinksCreate

 

However I've noticed that on  mobile android and iOS, the zoom app still asks for the users name, even though the link I generated already contains the name.

 

When I try and use the link with the desktop app, it correctly pre-populates the users name set in the invite link.

 

I expect the mobile app to work the same as the desktop app, and to respect the name set in the invite link.


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Data inconsistency

Our CRM system is linked to Zoom. After creating a webinar, CRM shows a lower enrollment total than Zoom. What might be the reason for this inconsistency?

Pianificare grande riunione

Buongiorno,Ho recentemente acquistato una licenza per Grandi Riunioni con una capacità fino a 500 membri su Zoom.Vorrei sapere come posso verificare se la riunione che ho pianificato è stata correttamente configurata per ospitare fino a 500 partecipa... Show more

Buongiorno,

Ho recentemente acquistato una licenza per Grandi Riunioni con una capacità fino a 500 membri su Zoom.

Vorrei sapere come posso verificare se la riunione che ho pianificato è stata correttamente configurata per ospitare fino a 500 partecipanti. Quali sono i passaggi da seguire per assicurarmi di sfruttare al massimo la mia licenza?

Grazie.


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Resolved! Issue with Profile Image Showing During Screen Share

Has anyone else encountered this recently? Have been running shows for over a year with no problem, but for some reason now, even if I hide camera, when I share a screen during a webinar, my company logo remains visible on screen. Any help would be g... Show more

Has anyone else encountered this recently? 

Have been running shows for over a year with no problem, but for some reason now, even if I hide camera, when I share a screen during a webinar, my company logo remains visible on screen. Any help would be gratefully received as Zoom help has been a case of 'download new version', (which I've done, with no success). I'm not aware that anything has changed in settings to cause this new issue. 

Many thanks. 


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Recording

I had an extremely important interview, because I am creating a documentary. Is there a recording limit which I did not know of for a basic account, because we needed 4 meetings to cover all the topics, and the 3rd meeting was only partly recorded, w... Show more

I had an extremely important interview, because I am creating a documentary. Is there a recording limit which I did not know of for a basic account, because we needed 4 meetings to cover all the topics, and the 3rd meeting was only partly recorded, while the 4th was not recorded at all. If there is a recording limit, is it possible to still save the unsaved recordings. I would pay for those, as it was an extremely important interview.


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I wish we were still back on the old version of Webinars

I don't mean this as a rant, but I sure wish we were back on the old version of webinars rather than Zoom Events. First, there is much to like in the ability to customize the design aspects in Zoom Events. The design elegance is great. But...1 -- The... Show more

I don't mean this as a rant, but I sure wish we were back on the old version of webinars rather than Zoom Events.

 

First, there is much to like in the ability to customize the design aspects in Zoom Events. The design elegance is great.

 

But...

1 -- The inability to FULLY preregister attendees for a webinar series -- WITH the demographic information we carefully accumulated on the old platform -- is not good. And I have found no way to do this manually.

2 -- Our attendance for our series is WAY DOWN on Zoom Events. No one has been able to provide an idea why. 

3 -- The license limits are misleading -- a 500 attendee license ought to mean 500 attendees for a particular webinar, not 500 REGISTRATIONS for a webinar series.

4 -- In the analytics, there is often a disconnect between people listed as attendees, and those that were actually attendees.

5 -- The inflexibility of the email communications functionality to attendees -- and the fact that sometimes it works, and sometime it doesn't, and the "Send Now" function doesn't work -- is a problem. The old way -- automatically 1 week out, 1 day out, 1 hour out, without even thinking about it -- was much better.

6 -- I use many SaaS solutions. Finding the right things on the user admin side is more difficult on Zoom than on any other platform I use.

 


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Resolved! Easy way to Make Zoom Room as Panalist for Zoom Events

We are having trouble adding Zoom Rooms as panellists for Zoom events, especially when there are 5-10 Zoom Rooms joining from different countries. As a Zoom admin, we need to have someone join from their laptop first and then pair with the specific Z... Show more

We are having trouble adding Zoom Rooms as panellists for Zoom events, especially when there are 5-10 Zoom Rooms joining from different countries. As a Zoom admin, we need to have someone join from their laptop first and then pair with the specific Zoom Room before joining the event from the lobby. This process can be time-consuming and troublesome. Often, those working in remote offices lack technical skills, resulting in mistakes during the long process.

 

Is there any easy way to Join from ZR with one click as a panellist or is there anything on the roadmap for simplifying the process? 

 


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