Webinar Registration

[DG2023]

Students receive the email with a link to register for the webinar. They continually receive a response that the email address they are using is incorrect. They have never registered for a webinar of mine. It will not let them register on another computer either. So how are they to register for a webinar if zoom isn't going to accept their email address?

[iambobsat]

Hi. Can you post a screenshot of what the error is? Thanks!