Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn more
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!
Hi, has anyone encountered but solved the problem below? When I download the webinar registration report (CSV report), it does not include all registrants but only partial. It seems that the actual number of registrants and their information is not reflected in the report. Is there any way to fix this problem?
Show less
Is it possible to start pre-produced videos at certain times without me being at the PC at the same time? For example if I go on vacation and every day during this time I would like to have a video run automatically in the morning, at noon and in the evening?
Show less
Hi - last time we recorded a webinar with screen share and multiple speakers on the recording the speakers covered over the slides so that when i went to send it out afterwards to those not attending it was useless as the speakers covered most of the data. Does anyone know how this happened as doesn't usually and want to ensure it doesn't happen again - view the recording that went wrong here: https://www.youtube.com/watch?v=3U4sz38I9PA
Show less
Last year I hosted a webinar and was able to have a waiting room for participants before it started. Now, I don't see where that is in the webinar set up at all. What happens is, as soon as I start the webinar (with my co-host and a panelist), others can automatically join in before it's officially started. Has this feature been removed? I don't want to have a meeting and prefer the webinar feature. Hopefully someone knows what I am missing to activate the waiting room! Thank you!
Show less
I'm trying to enable Slide Control for a webinar we're hosting, but it's not showing up as an option in the toolbar even though I've ensured that it's enabled in Settings. Any suggestions for troubleshooting this?
I need to do a test run of a webinar with zoom and LinkedIn. Our Admin followed the instructions here to allow users to livestream meetings. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059839 However, when I go to my account, it says that "allow livestreaming of meetings" still needs the Admin to unlock it.
Show less
Hi all, If I want to start the session ten minutes earlier than the start time of the event how do I do that? E.g. the event starts at 3pm but I would like to start the event for everyone at 2:50 pm. What do I press? Everytime I go to start it it takes me to a practice session. I assume the practice session goes away once the event actually starts? However that would mean starting at exactly 3pm and I'd like to start earlier to get speakers set up etc. Any support here would be useful!
I'll be running a Zoom event for the first time on Wednesday this week. I wanted to ask a really basic question.
Show less
Hello. When I don't have a microphone on my computer, WEB Zoom keeps disconnecting with an error message - "your browser is preventing access to the microphone".
When I click on "Join Audio by Computer", then I hear speech for a while until WEB Zoom disconnects the audio with the same err msg.
If I use Zoom.exe, there is no problem with this = I can hear the audio even if I don't have a mic and there is no problem with the disconnect. Could you please fix this problem of the WEB Zoom? Thanks
Show less
I am an Administrator on a Business Account and I am not able to create or save a Template. The dropdown menu does not appear below the Description field. Do I have to turn this on in the Settings? I cannot find it.
Help
