Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Resolved! Unmute all in a webinar?

We've been testing the webinar feature lately for a big event coming up. In one of our tests, we were able to invite all audience members to unmute so they could applaud for the main speaker. But during our second test run, this feature didn't work. ... Show more

We've been testing the webinar feature lately for a big event coming up. In one of our tests, we were able to invite all audience members to unmute so they could applaud for the main speaker. But during our second test run, this feature didn't work. The host clicked 'invite everyone to unmute' but no one got the pop up bubble asking them to unmute. Does anyone know what could be going on here?


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Resolved! Disabling Raised Hand function in a Webinar

Hi, 

I am hosting a webinar and cannot figure out how to disable the raise hand function. I thought I used to go into the participants, and I selected "Disable raised hand", but it is not there anymore. 

 

 

 

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Can't enable "share sound" in webinars! Help! Webinar is tomorrow!!!

I have checked my settings. This feature works in meetings--But it wont allow me to check "Share sound" on videos within the webinar feature. Thanks in advance. 

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Webinar Alternative Hosts Not Receiving Invitation Email

One of our Zoom users has scheduled an important webinar. She added multiple alternate hosts to the webinar, but none of them received the invitation email. Resending the invitation also does not work, although Zoom gives a message indicating the inv... Show more

One of our Zoom users has scheduled an important webinar. She added multiple alternate hosts to the webinar, but none of them received the invitation email. Resending the invitation also does not work, although Zoom gives a message indicating the invitation was sent. Invitations are not in people's individual junk mail, nor caught by our corporate spam. Checking the email system shows the messages never arrived. However, other scheduled webinars' alternate host invitations work correctly. It's just this one critical webinar having a problem.

- Will an alternate host be able to start the meeting from the link that went to regular attendees, or does the alternate host invitation send a special link they need?

-Any ideas what could be causing the invitations not to be sent/delivered correctly? It's  not an issue with our corporate email system.


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Milliseconds in Poll/Quiz Reports/Results

Hi,Can anyone confirm how do I get Milliseconds in Results after conducting Polls/Quiz? The report generated only shows Seconds and it doesn't even shows results in the order of "Fastest answer First". Is there any setting by which i can have results... Show more

Hi,

Can anyone confirm how do I get Milliseconds in Results after conducting Polls/Quiz? The report generated only shows Seconds and it doesn't even shows results in the order of "Fastest answer First".

 

Is there any setting by which i can have results with milliseconds in the Poll/Quiz report(s)?

@Webinars 
Polls @Quiz 


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Registrants for Webinar Stuck in Registration Loop

Hello everyone, Our team has a re-occurring webinar set up for the rest of the week, and today, many of our registrants are stuck in registration login loops, where they are told that they are not registered when they try to enter a webinar session, ... Show more

Hello everyone,

 

Our team has a re-occurring webinar set up for the rest of the week, and today, many of our registrants are stuck in registration login loops, where they are told that they are not registered when they try to enter a webinar session, and told to re-register. And the loop goes on and on. This loop is also occurring on both desktop and mobile. We've tried incognito or clearing the cache, and it still does not work.

 

I have read that this issue was resolved in April 2023 following a bug with custom questions not being answered during registration, but we have no custom questions set up on our registration forms.

 

Is anyone else having this issue recently or can assist an easy way to get out of this loop? We would like to have this resolved by tomorrow morning the earliest.

 

Thank you.


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Resolved! Pre-assign multiple sets of breakout rooms

Hello Everyone, I host events for different clients with over 50 people, and in these events, I regularly use breakout rooms to facilitate different conversations to be held within the zoom meeting. More often than not I want to pre-assign these peop... Show more

Hello Everyone,

 

I host events for different clients with over 50 people, and in these events, I regularly use breakout rooms to facilitate different conversations to be held within the zoom meeting. More often than not I want to pre-assign these people to these breakout rooms. However, I do not seem to be able to pre-assign multiple sets of rooms in advance. 

 

For instance, I host an event which contains multiple rounds of workshops, and people can sign in for specific workshops before the meeting. I can only pre-assign the first round of workshops with the people that were signed in for those workshops. Workshop rounds 2 and 3 will then either require me as host to assign all people manually myself to the new rooms which costs a lot of time, or require the participants to select the correct workshop room by themselves. I would very much like a feature allowing me to pre-assign the multiple rounds in advance. Something like this:

 

Workshops round 1:

Room 1:

Andrew

John

 

Room 2:

Angela

Melanie

 

Room 3:

Melvin

Sandra

 

Workshops round 2:

Room 1:

Melvin

Melanie

 

Room 2:

Sandra

Andrew

 

Room 3:

John

Angela

 

Workshops round 3

etc. (you get the gist of it)

 

One could imagine this is no problem with a group of 6 people, but when I have to manage a group of 50+ people, this can be very time-intensive. Is there a feature I could use, or some other solution for this problem?

 

Note:

Allowing participants to move around through the breakout rooms by themselves is of course possible, but this leads to other problems(e.g. technical inexperience)

 

Thanks!


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Video Playback Issues During Webinars

Dear Zoom Support Team,I am experiencing a recurring issue with video playback during our webinars and would greatly appreciate your assistance in resolving this problem.Issue Description:In our last 5-6 webinars, we have encountered consistent video... Show more

Dear Zoom Support Team,

I am experiencing a recurring issue with video playback during our webinars and would greatly appreciate your assistance in resolving this problem.

Issue Description:

  • In our last 5-6 webinars, we have encountered consistent video playback interruptions.
  • The issue occurs approximately 1 hour and 20-25 minutes into a 2-hour video.
  • The video freezes at this point, although the play button remains in the "playing" state.
  • This problem has occurred consistently in multiple webinars.

Additional Information:

  • When reviewing the video after the webinar, it plays through the problematic section without any issues.
  • I have investigated potential webinar settings that might cause this but have not found any relevant options.

Request: Could you please provide guidance on how to resolve this issue? I would appreciate any troubleshooting steps or potential solutions you can offer.

Thank you for your time and assistance in this matter.

Best regards


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Transcription traduite en direct

Bonjour,Ma cliente dispose de la version Zoom pro et peut donc recourir à la transcription traduite en direct de Zoom mais la qualité de traduction est insuffisante. Nous prévoyons un webinaire pour lequel peu d'anglophones sont attendus, investir da... Show more

Bonjour,

Ma cliente dispose de la version Zoom pro et peut donc recourir à la transcription traduite en direct de Zoom mais la qualité de traduction est insuffisante. Nous prévoyons un webinaire pour lequel peu d'anglophones sont attendus, investir dans l'intervention de traducteurs professionnels est donc exclu. Y a t-il des moyens d'améliorer la qualité de la traduction instantanée, par exemple en recourant à une IA jumelée à Zoom ou une fonctionnalité Zoom plus avancée ? Merci pour votre aide.


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How can I give someone a free link to a paid Webinar?

Hey there! I am hosting paid webinars this month. I want to provide some supporters a free link to attend my webinar without having to pay. I do not have Zoom Events which apparently offers an option to do this. I only the Zoom webinar and a pro acco... Show more

Hey there!

 

         I am hosting paid webinars this month. I want to provide some supporters a free link to attend my webinar without having to pay. I do not have Zoom Events which apparently offers an option to do this. I only the Zoom webinar and a pro account and trying to figure out a solution without needing to pay another account. I tried sending my friend the link that is generated on the calendar invite but when she clicked on it, it made her register and pay. 

 

I am accepting payment via PayPal and I do not think I can create a code to override the $10 charge. I am just a bit stumped on this and trying to provide some people a free invite to my webinar.

 

Thanks!


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