Zoom AI Companion
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What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

Resolved! Not Automatically Receiving AI Notes

Previously the AI Companion notes were sent automatically after each call but that is no longer happening. I checked my settings to make sure I have the auto setting actia

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Pronouns still incorrect

I've had my pronouns (She/Her/Hers) saved in my profile for months, but AI Companion is still misgendering me to 'he/his' in all of the meeting summaries.

 

How do I get it to pick up my correct pronouns?

Otter AI Companion

How do I disable Otter AI Companion?

 

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Recording

hello I clicked the AI companion icon to give me meeting notes, and it looked like it was recording. Now I can't find the AI transcript.Is this feature not automatically set?It was flashing during the meeting but now I can't find the transcript. thx Show more

hello

 

I clicked the AI companion icon to give me meeting notes, and it looked like it was recording. Now I can't find the AI transcript.

Is this feature not automatically set?

It was flashing during the meeting but now I can't find the transcript.

 

thx


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naming meeting summaries

I'd like the ability to rename meeting summary titles...like on the recordings.  Why can't I do that?

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AI Companion is sending out great summaries, but not in English

When I meet in my personal room, I get a Wonderful AI summary sent to myself and participants, in English. But I just received the AI summary sent for a scheduled meeting, and it was in Chinese. I don't read Chinese. Clearly, I have not changed any s... Show more

When I meet in my personal room, I get a Wonderful AI summary sent to myself and participants, in English. But I just received the AI summary sent for a scheduled meeting, and it was in Chinese. I don't read Chinese. Clearly, I have not changed any settings -- all I did was schedule a meeting for one week in the future.

 

Any thoughts as to why the summary would come back in anything other than the language I specify I use?

 

Thanks


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AI Summary Quality Decline

Several coworkers have noticed that the quality of AI-generated meeting summaries has degraded, leading them to disable the feature. Summaries with wild hallucinations that include names of participants that didn’t attend or were never discussed and ... Show more

Several coworkers have noticed that the quality of AI-generated meeting summaries has degraded, leading them to disable the feature.  Summaries with wild hallucinations that include names of participants that didn’t attend or were never discussed and subject summaries that were completely incorrect.  Confidence in the feature has significantly eroded compared to a few months ago.  


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January's Must-Attend Zoom Digital Customer Success Events!

Happy New Year!  We’re kicking off 2025 with these key sessions designed to elevate your skills and keep you ahead of the curve. Don’t miss out on these valuable opportunities—register now and get ready to start the year strong. See you there! Janua... Show more

Happy New Year! 🎉 We’re kicking off 2025 with these key sessions designed to elevate your skills and keep you ahead of the curve. Don’t miss out on these valuable opportunities—register now and get ready to start the year strong. See you there!

 

January 9 - What's New at Zoom - Nov/Dec 2024 - Register Here

Stay ahead in the fast-paced world of digital communication! Join us to explore the latest features, updates, and innovations Zoom has to offer. Whether you're a Zoom pro or just starting out, our expert hosts will walk you through new tools, from enhanced collaboration features to cutting-edge security enhancements. Get insights to optimize your Zoom usage, boost productivity, ask questions, share feedback, and connect with fellow Zoom enthusiasts.

 

 

January 15 - Zoom Workplace Open Office - Register Here

An engaging and interactive event designed to showcase how Zoom’s tools can transform your workplace into a seamless and productive environment. This event is packed with insights, new features, and pro tips to help you and your team maximize the value of Zoom’s comprehensive workplace solutions

 

Product Sessions: Meetings, Phone, Communication (Team Chat/Mail & Calendar/Scheduler), Productivity (Clips/Whiteboard/Surveys/Notes/Docs), and Spaces (Rooms/Digital Signage/Workspace Reservation/Visitor Management).

 

 

January 22 - Zoom AI Companion Open Office - Register Here

This event is designed to demonstrate how AI is transforming collaboration and productivity across the Zoom platform. Dive into the latest innovations, gain practical insights, and explore new features that empower your team to work smarter, not harder.

 

Product Sessions: AI Companion 2.0 & Team Chat, AI Companion in Meetings, AI Companion in Phone and AI Companion in Whiteboard/Docs/Email.

 

 

January 30 - Business Services Open Office - Register Here

This event highlights how Zoom’s business tools can elevate your organizational operations and enhance customer engagement. Learn valuable insights, discover the latest features, and get best practices to help you and your team harness the full potential of Zoom’s business services.

 

Product Sessions: Contact Center/Virtual Agent, Events/Webinar/Sessions, Revenue Accelerator, Workforce Management/Quality Management

 

 

Interested in other webinars, live product trainings or on demand content? Visit the Digital Customer Success Hub to learn more.

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How to disable Read.AI for good?

Hi, Does anyone do how to disable/ delete Read.AI for good, so that it doesn't even pop up in the meeting room? We tried disabling the AI feature in the admin and licensed accounts, but some of our users still report having it appear in the Zoom. We ... Show more

Hi, 

 

Does anyone do how to disable/ delete Read.AI for good, so that it doesn't even pop up in the meeting room? We tried disabling the AI feature in the admin and licensed accounts, but some of our users still report having it appear in the Zoom. We could disable it in the Zoom call, but we want to just rid of it for good.

 

Thanks, 

 

Becky

 


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