Somehow, the title to my Meeting Summaries was edited for a specific matter related to a specific client.  Now, all of my Meeting Summaries start with the specialized title that was only intended for this one particular client.  I want to change it back to the default setting or something more generic.  Help please.

I have AI Companion up and running on another account so I know I know how to make it work. 

On one particular account no matter what I do I keep getting the following error message: One or more AI Companion features are disabled in your settings.

EXCEPT ITS NOT DISABLED

Anyone else have this issue or know of a solution?

Thank you!

I need to edit titles on meeting summaries to be able to identify the discussion easily. The meeting summary edit function only opens edit for the meeting content. 

I've changed titles on meeting recordings but the highlight and replace doesn't work in meeting summary.

Is this active but done a different way? 

My name is Carlos Eduardo Martins, and I am the founder of a postgraduate school in Brazil, where we use Zoom daily for online lessons and academic meetings.

Recently, I spent over four hours developing and publishing a custom summary template in Zoom AI Studio. The platform confirmed that the template was published and functional, but when I tried to set it as the default template in my account settings, it did not appear.

After contacting your support team, I was told that this feature is only available for Business, Business Plus, Enterprise, or Education accounts. However, I was never informed of this restriction — not in your documentation, not during the template creation process, and not at any point on the platform interface.

This lack of clarity is unacceptable, especially for educational institutions like mine that rely on Zoom for teaching and academic work. The system should either (1) clearly warn users that their current plan does not support AI Studio templates, or (2) block access to the tool for accounts that are ineligible. Allowing users to invest significant time and effort into creating something that cannot be used is both misleading and disrespectful.

Therefore, I respectfully request that Zoom:

1. Clarify this limitation publicly within the AI Studio interface and on all related documentation;

2. Recognize my account as educational, given the nature of my institution and how we use Zoom for academic purposes;

3. Provide compensation or alternative access for the time lost due to this lack of transparency;

4. Offer an official response via email or WhatsApp, as I would like to ensure this issue is properly escalated and not just dismissed as “feedback.”

I’ve always trusted Zoom as a reliable partner in education, but this experience has been extremely frustrating and has affected my confidence in your platform.

Thank you for your attention, and I look forward to hearing back from your team soon.

Best regards,
Carlos Eduardo Martins

Hi,

I'm trying to use Zapier to take my AI Meeting Summary and put it in my CRM, however that requires the invitee email address to be pulled into Zapier, which doesn't currently show.

Any idea how to get all the fields we actually need to be pushed from Zoom to Zapier? Otherwise, the only way to get these summaries is a manual upload of a doc, which is crazy in this day and age!