Smart Chapters are not smart. I had hoped they would generate based on the meeting's agenda headings, but that does not appear to be the case. Seriously, what is the point of having chapters if they do not actually align with the meeting's agenda?

Am I just not seeing a way to sync meeting chapters to agenda headings? Or, at the very least, a way to predefine chapters?

If "Smart" chapters don't align to the actual topics discussed (aka the topics listed in the agenda) then they really don't serve a purpose IMHO.

In the last few weeks hyperlinks now appear for the bullet point text in the next step section of the ai meeting notes. Zoom trying to get you to use their task setting tool no doubt. (We use Hubspot and Google tasks.)

I use these for recap emails to customers. I need to remove the links easily. Clearing formatting in other softwares doesn't work very well and fiddly, lots of clicks.  Can I turn this formatting off? Anyone know or have work around? Thanks.

For the first time, I chose to allow the AI companion to join the meeting. I am both the admin of the account and the host/organizer of the meeting. The plan is Workplace Pro.

Following the meeting, on the main dashboard, I pulled down the AI Companion option to choose 'Summarize this Meeting'. I received this message: Sorry, I cannot answer your question because you don't have the permission to access the meeting transcript.

My settings seem to be correct, so I'm not sure what I need to do to get meeting summaries in the future. Any help appreciated.

Thanks!

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September 30th: AI Companion worked with no issues all month.
October 1st: it stopped working completely.

It shows as “on,” I’m on a paid plan, and everything looks correct — but it’s not triggering summaries at all. I’ve already lost 4 meeting summaries.

Is anyone else experiencing this?

Why is Zoom AI so bad? - Are the developers just useless and not up to the standard of literally all other AIs. 

I just had a meeting and all I wanted was a more detailed summary of points and takeaways extrapolated from the transcript. 

If I had a transcript, I'd run it through ChatGPT, but I can't do that, because Zoom can't do that either. 

I feel like Zoom is just complacently hoping that people don't go elsewhere and use a platform that actually works, and continue using their junky platform. 

So, real question... Why is the AI companion so ridiculously terrible and has almost no real functionality or understanding for tasks?