Zoom AI Companion
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What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

Meeting Summary Customization

Can I add company logo and colors into meeting summary template?  

I have created a customized meeting summary template but do not see a way to specify color preferences or add logo to the top.

 

Thanks

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Weird notification "VIEW MEETING RECAP"

I have a basic (free) zoom account plan. I use zoom for confidential purposes and it is of the utmost importance that my AI is disabled and my meetings are not being recorded in any way. I have been through all my AI settings numerous times to check ... Show more

I have a basic (free) zoom account plan.  I use zoom for confidential purposes and it is of the utmost importance that my AI is disabled and my meetings are not being recorded in any way. I have been through all my AI settings numerous times to check that they are all disabled but I keep getting a notification at the end of meetings stating "You have left this meeting. Keep chatting with the meeting participants or see your meeting recording, attachments, summary, or next steps if available". I am concerned that this automated message means that AI is still active in my account. Is anyone else receiving this message and does it mean that Zoom is somehow recording my meetings without my knowledge? 


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Meeting Summary was not generated due to insufficient transcript. Next steps were not generated

I have everything enabled according to the help center articles but I still receive this error message every time "Meeting Summary was not generated due to insufficient transcript. Next steps were not generated". Please assist

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AI Summary Showing in Chinese Instead of English

Hi,I’m using Zoom’s AI Companion meeting summary feature. The meeting captions were in English, but the generated AI summary is showing up in Chinese.How can I set the default language to English for the AI summary so it always generates in English?T... Show more

Hi,

I’m using Zoom’s AI Companion meeting summary feature. The meeting captions were in English, but the generated AI summary is showing up in Chinese.

How can I set the default language to English for the AI summary so it always generates in English?

Thanks in advance


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Please disable meeting summary option for participants

There needs to be an option to make meeting summary's available to hosts, or internal users, but not available (even to request) from participants. This summary capability can build up awkward false expectations for participants. 

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Meeting summary in the wrong language

Just got off a meeting and received the AI summary... in Japanese when we were all speaking English. I have no idea how to change it to English or why it was in Japanese in the first place. How to ensure the summary stays in English?(all participants... Show more

Just got off a meeting and received the AI summary... in Japanese when we were all speaking English. I have no idea how to change it to English or why it was in Japanese in the first place. How to ensure the summary stays in English?

(all participants are in Japan, but ironically it's an English conversation club)


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Upcoming Zoom Events in October: Learn, Explore, Ask!

Boost your Zoom skills this October! Join our upcoming events to get your questions answered, discover productivity tips, and see what’s new—all in one month. Check out the full lineup here:  October 1: Zoom Workplace Open Office - Designed to showc... Show more

Boost your Zoom skills this October! Join our upcoming events to get your questions answered, discover productivity tips, and see what’s new—all in one month.

 

Check out the full lineup here:

 

📆 October 1:  Zoom Workplace Open Office - Designed to showcase how Zoom’s tools can transform your workplace into a productive environment and get all your questions answered!
 
📆 October 8: Zoom Phone Open Office - Open space to ask questions, learn best practices, and discover how to optimize your call management and workflows. Bring in your questions!
 
📆 October 9:  What's New at Zoom - Discover everything new Zoom released in September, including a Zoomtopia recap, a must-see!
 
📆 October 15:  Zoom AI Companion Open Office - Dive into the value of Zoom AI Companion and its pivotal role in enhancing workplace efficiency and collaboration and have your questions answers!
 
📆 October 22:  Zoom Contact Center Open Office - Explore contact center offerings and ask lots of questions!
 
📆 October 29: Zoom Workplace: Admin & User Best Practices - Learn how to get the most out of Zoom Workplace—from Meetings and Team Chat to Zoom Phone, Mail, Whiteboard, and more. 
 

For more events, including live and on-demand training, visit our Customer Success Hub.

 

Don’t miss out—reserve your spot and take your Zoom skills to the next level!

 

- Zoom Digital Customer Success 🌟

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AI Companions response to a request to hide AI Companion

Hmmm.. a video conferencing forum that doesn't allow image uploads... So I just logged into Zoom for a new job. There was the AI Companion pane that I couldn't figure out how to get rid of. So I typed in AI Companion "hide ai companion" The Response:... Show more

Hmmm.. a video conferencing forum that doesn't allow image uploads... 

So I just logged into Zoom for a new job.   There was the AI Companion pane that I couldn't figure out how to get rid of.   So I typed in AI Companion "hide ai companion"   

The Response: 
Thought process "User Wants to hide the AI companion interface"   Getting ready to retrieve information...

Nu pot sä vä ajut cu astfel de cereri. Pentru
a vedea ce pot face, tastati "ajutor".

After some google searching, this is in Romanian and the translation is: 

  • Romanian: "Nu pot sä vä ajut cu astfel de cereri. Pentru a vedea ce pot face, tastati "ajutor"."
  • English: "I cannot help you with such requests. To see what I can do, type "help"." 

 

 


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Resolved! AI Companion sent a Summary- but asking questions and transcripts after the meeting is over?

Hi using AI companion for the first time and have issues/questions. I had a meeting and turned on the AI companion. It was working but I wasn't going to ask it questions (such as action items and lists that were made during the meeting) until after t... Show more

Hi using AI companion for the first time and have issues/questions.

 

I had a meeting and turned on the AI companion. It was working but I wasn't going to ask it questions (such as action items and lists that were made during the meeting) until after the meeting was over.

 

So when the meeting ended I clicked end and then I thought oh wait what about the companion did I just lose everything?

 

I received an email with a meeting summary which was great. But I still had questions and wanted to refer to a transcript. So I logged into Zoom in my browser and found a section called "AI Companion". I clicked it, and on the particular meeting I was interested in, and it brought me to the meeting summary. No other options such as transcript, or the ability to ask the AI companion questions.

 

Am I missing something, or is there no way for me to access this now that the meeting is over?

 

Thanks in advance for any help someone can provide!


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Transcriptions are gettig deleted automatically after every call

All my meetings transcriptions are getting deleted automatically after every call. I tried EVERY setting and I cannot solved it. This started to happen 2 months ago.

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