Zoom AI Companion
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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

security issue with transcript

If you are having a pre-meeting call with a colleague and you switch the AI feature on (lets say to help with transcripts), it then caches all speech from them on. Any new joiners to the call get to see everything you have discussed.We tested it this... Show more

If you are having a pre-meeting call with a colleague and you switch the AI feature on (lets say to help with transcripts), it then caches all speech from them on. Any new joiners to the call get to see everything you have discussed.

We tested it this morning with colleagues joining and leaving and new joiners were able to get a precis of everything that was said for the previous ten minutes before they joined.

Are you aware of ways to avoid this (aside from not activating the AI feature)?

Thank you


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Had a meeting summary and now it's gone

I use Zoom AI all the time. I was showing a new employee this feature and opened our just completed meeting summary to show it to her. It was complete and detailed. She was impressed. I went back later today to access it and it says "A summary was no... Show more

I use Zoom AI all the time. I was showing a new employee this feature and opened our just completed meeting summary to show it to her. It was complete and detailed. She was impressed. I went back later today to access it and it says "A summary was not generated due to insufficient transcript.". WTW?


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Content and format are incorrect in the zoom AI recording next step

When I recorded a meeting to the cloud, it will generate the summary and next step based on the meeting content, but I found the next step is incorrect for one meeting. I didn’t say anything in one recording, but it show several next step.And the sec... Show more

When I recorded a meeting to the cloud, it will generate the summary and next step based on the meeting content, but I found the next step is incorrect for one meeting. I didn’t say anything in one recording, but it show several next step.

And the second case is that there is no full stop in the next step, and usually they have the full stop.


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WHY does Zoom keep enabling AI Companion for my org??

This is the THIRD time I have disabled it globally only to find that Zoom has re-enabled it. This is apparently happening to many of my colleagues based on some recent threads in our Discord board. Can someone explain to me how I can permanently and ... Show more

This is the THIRD time I have disabled it globally only to find that Zoom has re-enabled it.  This is apparently happening to many of my colleagues based on some recent threads in our Discord board.  Can someone explain to me how I can permanently and forever ban Zoom AI from being re-enabled?

 

Thanks.


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Meeting Sumamries/AI Companion enabling without permission?????

Why is Zoom now enabling AI Companion without user permission???? This is an invasion of privacy and should be illegal. Some people do not want text recordings of meeting summaries, and now you are just creating them without permission. This should b... Show more

Why is Zoom now enabling AI Companion without user permission???? This is an invasion of privacy and should be illegal. Some people do not want text recordings of meeting summaries, and now you are just creating them without permission. This should be an "opt-in," NOT a DEFAULT setting. 


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How can I create a text transcript from a zoom audio recording?

I have a 2.5 hour audio recording of a meeting that I would like to get a full text transcript for. Can I do this after the meeting has happened?

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줌 결제가 취소되었습니다.

제가 2025.11.28 Pro zoom 단기 (1한달) 결제를 하였습니다. 그러나 저도 모르게 사용하기도 전에 2-3일 된 시점에 자동으로 취소되었습니다. 

왜 취소했는지 알고 싶습니다. 

다시 제가 결제한 Pro  zoom 사용할 수 있도록 해 주세요. 

그렇지 아닐 경우 전액 환불을 요청합니다. 

 

 

Is there any way to automatically adjust the microphone volume on an AI voice recorder?

Hey!, Zoom Community members! I noticed something strange while using the AI Voice Recorder.The real-time transcription worked correctly, but the transcription saved in the Zoom portal was completely useless.Worst of all, previously the real-time tra... Show more

Hey!, Zoom Community members!

 

I noticed something strange while using the AI Voice Recorder.
The real-time transcription worked correctly, but the transcription saved in the Zoom portal was completely useless.
Worst of all, previously the real-time transcription text was saved to the cloud, but now transcriptions are created based on the recorded audio data, which is very disappointing.

This happens when the microphone volume is too low.
When I play back recordings saved to the cloud, it sounds incredibly faint, like the buzzing of a mosquito.

This doesn't happen when recording Zoom meetings.

Is there a setting in the Voice Recorder to automatically adjust the microphone volume?
If anyone knows, I'd appreciate your help.

 

AIボイスレコーダーを使っていて奇妙な事に気づきました。
リアルタイムの文字起こしは正しく行われていましたが、Zoomポータルに保存された文字起こしは、全く役に立たないものでした。
最悪なことに、以前は、リアルタイムの文字起こしテキストがクラウドに保存されていたのですが、今は、録音データを元に文字起こしが作成されるようになっていて、非常に残念です。

このような事は、マイクの音量が小さい時に発生します。
クラウドに保存された録音を再生すると蚊の羽音のようにとても小さいのです。

Zoomミーティングで録音した場合にはこの様な事は起こりません。

Voiceレコーダーで、マイク音量を自動調整する設定はありますか?
ご存知の方は、教えていただきたいです。


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By
Community Champion | Customer
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Resolved! Exporting AI Generated Meeting Summaries

I am testing out the AI features for my organization and have noticed that there is no way to easily export the AI generated meeting summaries from the Zoom web interface. It is great having the ability to edit directly in the web interface, but it w... Show more

I am testing out the AI features for my organization and have noticed that there is no way to easily export the AI generated meeting summaries from the Zoom web interface. It is great having the ability to edit directly in the web interface, but it would be even better if it was easy to export and store these notes to our document management system when needed. Right now, all we can do is copy and paste to a word doc, which is not ideal. Am I missing something? If not, I'll submit feedback directly to Zoom. 🙂


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Add button not showing up in AI Companion chat

Hi, I'm trying to integrate Amazon Q with AI Companion.Pro plan and Custom AI Companion subscribed, AI Companion enabled, I can chat and send message in AI Companion tab both Desktop and Webapp. But I'm don't see the Add (Plus) sign button showing up... Show more

Hi, I'm trying to integrate Amazon Q with AI Companion.

Pro plan and Custom AI Companion subscribed, AI Companion enabled, I can chat and send message in AI Companion tab both Desktop and Webapp. But I'm don't see the Add (Plus) sign button showing up in order to tag my custom Amazon companion.

 

Any solution for this?

Thanks


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