Zoom AI Companion
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What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

My Zoom read.ai self-started in someone else's Google Meet & shows up in her meetings. PLEASE HELP!!

I was on a Google Meet call two months ago, initiated by the secretary of my HOA group. My Zoom read.ai (I had allowed it to install in Zoom some time before) somehow self-initiated in the Google Meet, even though we weren't using Zoom, and the Meet ... Show more

I was on a Google Meet call two months ago, initiated by the secretary of my HOA group.  My Zoom read.ai (I had allowed it to install in Zoom some time before) somehow self-initiated in the Google Meet, even though we weren't using Zoom, and the Meet account wasn't mine. 

There have been two more HOA meetings since, and both times the read.ai program was still somehow connected to the secretary's Google Meet account.  I was not personally present at either of those two meetings due to other commitments, but in both cases read.ai showed me present, and yesterday, it also sent a meeting summary via email to everyone after the meeting under MY NAME. 

I have uninstalled read.ai from Zoom, but I have a terrible feeling that it is like a virus that somehow skipped to that woman's Google Meet program and nothing I do is going to fix that for her.   And to add insult to injury, it appears that the meeting summary wasn't even accurate. 

ANYBODY have this experience and know how to help my friend remove read.ai from her Google Meet account?


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No Meeting Option on AI Companion

Hi I have not used zoom now for ages, and when I now go to launch a meeting, 75% of my real estate is zoom ai companion - which I do not even want !! I am left with a tiny window top left showing the actual meeting !!!I have followed the instructions... Show more

Hi

 

I have not used zoom now for ages, and when I now go to launch a meeting, 75% of my real estate is zoom ai companion - which I do not even want !! I am left with a tiny window top left showing the actual meeting !!!

I have followed the instructions, logged in to web portal, gone to Admin section, then Account Settings and AI Companion tab, but the only options there are :-

 

Docs

Workspace Reservation

 

Resources

Whitepaper

Getting Started Guide

Onboarding Centre

 

There are no options related to meetings at all ???

 

I have a meeting tonight 1900 so would really appreciate if someone could help me to block, minimize, remove this awful addition which zoom have seen fit to add.

 

Thank you

 


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🌟 Shine with Zoom this May 🌟

Get ready to explore, connect, and supercharge your Zoom experience! We’ve lined up a powerhouse series of events this month — all designed to boost your productivity, sharpen your skills, and keep you ahead of the game. Whether you're diving into ne... Show more

Get ready to explore, connect, and supercharge your Zoom experience! We’ve lined up a powerhouse series of events this month — all designed to boost your productivity, sharpen your skills, and keep you ahead of the game. Whether you're diving into new features or getting one-on-one time with Zoom experts, May is packed with opportunities you won't want to miss.

 

Here’s what’s coming up:

 

📅 May 7: Zoom Workplace (Meetings + Productivity) Open Office
Ready to transform your everyday meetings into powerful, productive sessions? Join us to discover insider tips, pro workflows, and new ways to get more from Zoom Workplace!

 

📅 May 8: What’s New at Zoom? (April Releases)
Be the first to explore Zoom’s newest features and enhancements! We’ll break down what’s fresh, what’s improved, and how it all makes your workday smoother and smarter.

 

📅 May 14: Zoom Phone Open Office
Take your Zoom Phone game to the next level! From smarter call handling to streamlined workflows, our experts will show you how to make every conversation count.

 

📅 May 21: Zoom AI Companion Open Office
Curious about AI at Zoom? See how our AI Companion can simplify your day, boost your efficiency, and help you work smarter — not harder. Bring your questions and get live answers!

 

📅 May 28: Zoom Contact Center Open Office
Deliver standout customer experiences with Zoom Contact Center! We’ll walk you through best practices, powerful features, and smart strategies to engage and support your customers like never before.

 

Don’t miss your chance to learn, grow, and lead with Zoom this May. We can’t wait to see you there!

 

💡Interested in other webinars, live product trainings or on demand content? Visit the Customer Success Hub to learn more.crissyd_0-1746105509962.png

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Transcripts enabled but no transcripts created

I have enabled transcripts in my Zoom Pro account (iMAC OS Sonoma 14.5) but I only get audio and video files. No VTT file. I have integration with Practice Better which is supposed to take the transcript and create the notes after my client sessions.... Show more

I have enabled transcripts in my Zoom Pro account (iMAC OS Sonoma 14.5) but I only get audio and video files. No VTT file. I have integration with Practice Better which is supposed to take the transcript and create the notes after my client sessions. I have my settings the same as my colleague's but yet I still only get 2 files - audio and video.

 

Please advise,

 

Sybil


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Resolved! Meeting Summary with AI Companion - Not Rendering

I used Meeting Summary w/ AI Companion for a few meetings yesterday, and the links are still grayed-out / un-clickable in my zoom account. Any thoughts/suggestions?

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Meeting summary cannot be found

For the first time, I chose to allow the AI companion to join the meeting. I am both the admin of the account and the host/organizer of the meeting. The plan is Workplace Pro. Following the meeting, on the main dashboard, I pulled down the AI Compani... Show more

For the first time, I chose to allow the AI companion to join the meeting. I am both the admin of the account and the host/organizer of the meeting. The plan is Workplace Pro.

 

Following the meeting, on the main dashboard, I pulled down the AI Companion option to choose 'Summarize this Meeting'. I received this message: Sorry, I cannot answer your question because you don't have the permission to access the meeting transcript.

My settings seem to be correct, so I'm not sure what I need to do to get meeting summaries in the future. Any help appreciated.

 

Thanks!


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Resolved! AI Companion - post meeting summary

I don't understand why I get post meeting summaries only from some meetings since all the settings are the same.

Pls help 

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Meeting summary in the wrong language

Just got off a meeting and received the AI summary... in Japanese when we were all speaking English. I have no idea how to change it to English or why it was in Japanese in the first place. How to ensure the summary stays in English?(all participants... Show more

Just got off a meeting and received the AI summary... in Japanese when we were all speaking English. I have no idea how to change it to English or why it was in Japanese in the first place. How to ensure the summary stays in English?

(all participants are in Japan, but ironically it's an English conversation club)


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Creating Transcripts from a Recorded Session

Hi ,

Is there a way we can generate transcripts from a recorded zoom session where Transcript was not pre enabled  .

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Read AI tool overtakes Meeting

I had a client call today I created via Zoom. I use Fathom to record the meeting. What I learned is that during the meeting I couldn't find how to stop Fathom. What I discovered is that after the meeting there was no Fathom recording. BUT, the client... Show more

I had a client call today I created via Zoom.  I use Fathom to record the meeting.  What I learned is that during the meeting I couldn't find how to stop Fathom.  What I discovered is that after the meeting there was no Fathom recording.  BUT, the client is using the Read tool.  It tookover the meeting recording.  And, it recorded after the client left the meeting so the client got to here our private conversation.  This is incredible.


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