Zoom AI Companion
cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

No Meeting Summary - Recorded to Zoom Cloud

Hi Team,I have recnelty Recorded a meeting but no notes or transcipt of meeting have come through. Just the video.I hosted a meeting and recorded but unfortunately there was no transcript or summary meeting notes come through via email like other rec... Show more

Hi Team,

I have recnelty Recorded a meeting but no notes or transcipt of meeting have come through. Just the video.

I hosted a meeting and recorded but unfortunately there was no transcript or summary meeting notes come through via email like other recent meetings. Is there a way to get this after the recorded meeting is saved to the cloud on zoom?

I am admin. I received a summary for meeting held 2 days ago but not yesterday.

Cheers

 


Show less

reply-icon Latest Reply - 

Resolved! Smart Recordings have short memories

I teach multiple classes per week on Zoom. All are archived as Smart Recordings. However, the inbuilt AI makes the same errors over and over, such as misspelling my name (it's the same as my user name), and mistaking my sex/using opposite pronouns.I ... Show more

I teach multiple classes per week on Zoom. All are archived as Smart Recordings. However, the inbuilt AI makes the same errors over and over, such as misspelling my name (it's the same as my user name), and mistaking my sex/using opposite pronouns.

I can go into Smart Chapters and edit in the corrections, but I wonder why it never "learns" what is correct from week to week, and also why some classes are almost letter perfect - name, sex, transcript - and some are so far off...in the same ways each week.

Assistance, anyone?


Show less

reply-icon Latest Reply - 

Setting Up Smart Recording

I'm trying to set up Smart Recording with AI Companion but when I turn on the setting, I only have one option out of four that displays under 'create with each recording', what am i missing? - we already use cloud recording- our 'create audio' transc... Show more

I'm trying to set up Smart Recording with AI Companion but when I turn on the setting, I only have one option out of four that displays under 'create with each recording', what am i missing?

 

- we already use cloud recording

- our 'create audio' transcript is also checked on

 

Is this just a permissions thing?


Show less

reply-icon Latest Reply - 

Cannot find setting: "Allow meeting hosts to retain and access meeting transcripts"

Cannot find this setting (despite following knowledge articles)

reply-icon Latest Reply - 

Zoom phone AI companion

How do I turn on AI companion for Zoom phone? I have it on for Zoom video meetings but I don't understand how to turn it on for phone calls. Any suggestions?

reply-icon Latest Reply - 

Use Zoom AI Companion in face-to-face meetings

Hello; We use Zoom AI Companion and our users community love the feature. A user want to bring his laptop to a face-to-face meeting. start a zoom meeting to generate a meeting summary and tasks. The problem is that Zoom AI companion is not able to di... Show more

Hello; We use Zoom AI Companion and our users community love the feature.  A user want to bring his laptop to a face-to-face meeting. start a zoom meeting to generate a meeting summary and tasks. The problem is that Zoom AI companion is not able to distinguish different attendees if they are coming from the same meeting participants setting in the same room. Is there a plan in the future to fix that? Can you share with me any articles related to this. 


Show less

reply-icon Latest Reply - 

Use Zoom AI Companion in 1-1 Phone calls

Is there a workaround to invite Zoom AI Companion to a 1-1 phone call so we can generate a call summary? Some of our users are migrating from other platforms to Zoom and they asked about this feature. 

reply-icon Latest Reply - 

removing fireflies ai from my zoom account

How do i remove Fireflies ai transcription bot from my zoom account? I cannot find where it is located.

reply-icon Latest Reply - 

Questions on music/sound/mic setup

Greetings, I'm setting up online zoom classes where I teach yoga, dance and rejuvenation exercises...so need music in background while I'm talking sometimes. Im using a Lenova PC laptop for zoom meeting, Samsung a-50 Android smart phone for spotify p... Show more

Greetings, I'm setting up online zoom classes where I teach yoga, dance and rejuvenation exercises...so need music in background while I'm talking sometimes. Im using a Lenova PC laptop for zoom meeting, Samsung a-50 Android smart phone for spotify playlist for music, Samson wireless earset system and Audio Box USB96 for mixer for best sound quality....and headset to hear participants on zoom.

 

I'm figuring the best way to set it up and connect it all...and need help. I'm not a tech person. I've have 2 dif tech guys  telling me dif ways to set it up. The new tech guy is coming over soon. He says the other guy set it up too complicated...theres a much easier way.

 

Then he said zoom isnt set up to both play music while talking at same time...and also be able to hear if client has question. He says he needs to download a new program on my computer to help with that. He said my computer wasnt allowing the new program and that hes working around it. Hes coming over later today in a few hours to finish up. I dont feel comfortable going outside zoom program to do it all. Theres got to be a way inside zoom to set it all up.

 

I find that hard to believe because I bet many people teaching zoom classes that have music, talk and hear clients in 1 one setup. The basic zoom chat bar doesnt handle this more complicated question.. Can anyone help Thanks


Show less

reply-icon Latest Reply - 

AI Summaries became short

AI Summaries used to have: Next Steps, Summary and then more details on every topic. Now I only get next Steps and a small Summary. Where did the details go?

reply-icon Latest Reply -