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security issue with transcript

maxmag
Newcomer
Newcomer

If you are having a pre-meeting call with a colleague and you switch the AI feature on (lets say to help with transcripts), it then caches all speech from them on. Any new joiners to the call get to see everything you have discussed.

We tested it this morning with colleagues joining and leaving and new joiners were able to get a precis of everything that was said for the previous ten minutes before they joined.

Are you aware of ways to avoid this (aside from not activating the AI feature)?

Thank you

1 REPLY 1

Tash_Balaguer
Zoom Employee
Zoom Employee

Hi @maxmag - Hope you're doing well.

 

For meetings involving pre-call discussions or confidential topics, the safest approach is to start AI Companion only after all participants are present or to limit summary visibility to the host. This avoids unintended exposure of cached conversation data while still allowing you to benefit from transcription and summarization once the full meeting begins.

 

Hope this helps!