Hello All.

I recently activated the Zoom AI Companion. However I only received a report for a Zoom meeting that I scheduled.  And the report was fantastic!  Most of my appointments we route students to enter the Zoom meeting via my Personal Meeting Room.  So far the AI Companion has not generated a report for any meeting that is held in my Personal Meeting Room. Is there a set up structure to allow for this to happen?

Our whole team (on a Business/Business Plus/Enterprise Plan) is having issues with the Meeting Summary not being generated. Out of 4 meetings in a day, 1 or 2 may be missing the summary, even though they are hosted by the same person from the same account. There does not seem to be a pattern (as in, it's not always the first meeting, nor always the last or at particular times) but it's extremely frustrating. I've submitted a support ticket, but has anyone else experienced this? It has been happening to more team members in the last couple of days. 

I created a Zoom app and followed all the necessary procedures. However, whenever I create a meeting for a user, it always prompts for permissions. Even after granting all the permissions, it still shows the prompt every time. How can I avoid this scenario?

For a recurring meeting, I am the meeting host and I have an alternative host. For today's meeting, I was unable to join, so my alternative host lead the meeting. They recorded and clicked on the "Start Summary" button.

After the meeting, I received the recording via email, but I have not received the "Meeting Summary with AI Companion" email (I checked my settings and the summary is set to only send it to me). The summary is not showing up in my list of Meeting Summaries on my Zoom web portal either.

Where can I find the Meeting Summary if it's not emailed or in my Meeting Summaries list? Does "Meeting Summary with AI Companion" only work if the meeting host starts it (vs. an alternative host)?

I have enabled transcripts in my Zoom Pro account (iMAC OS Sonoma 14.5) but I only get audio and video files. No VTT file. I have integration with Practice Better which is supposed to take the transcript and create the notes after my client sessions. I have my settings the same as my colleague's but yet I still only get 2 files - audio and video.

Please advise,

Sybil