Zoom AI Companion
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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

How to disable Read.AI for good?

Hi, Does anyone do how to disable/ delete Read.AI for good, so that it doesn't even pop up in the meeting room? We tried disabling the AI feature in the admin and licensed accounts, but some of our users still report having it appear in the Zoom. We ... Show more

Hi, 

 

Does anyone do how to disable/ delete Read.AI for good, so that it doesn't even pop up in the meeting room? We tried disabling the AI feature in the admin and licensed accounts, but some of our users still report having it appear in the Zoom. We could disable it in the Zoom call, but we want to just rid of it for good.

 

Thanks, 

 

Becky

 


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Preventing attendees from using AI Companion

I am the host of multiple zoom meetings for a group that does not want the AI companion feature available to attendees. I have disabled the AI companion in my settings but we have at least one attendee per call that is signed in as Firefly AI notetak... Show more

I am the host of multiple zoom meetings for a group that does not want the AI companion feature available to attendees. I have disabled the AI companion in my settings but we have at least one attendee per call that is signed in as Firefly AI notetaker or similar. Sometimes but not always, I receive an alert and can disable the note taking. Today was an instance where I was not able to disable the note taking by the attendee. Is there a way to block or prevent attendees of the call from using AI Companion for note taking? This is a group that is sensitive to privacy and security so this feature is raising a lot of concern.


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Zoom AI Companion - Third-Party Providers?

Hey Zoom Community! I'm really impressed with the new Zoom AI Companion and all its cool features. It's like having a super-smart assistant right there in my meetings! But I'm curious about the tech behind it all. Specifically, I'm interested in the... Show more

Hey Zoom Community! 👋

I'm really impressed with the new Zoom AI Companion and all its cool features. It's like having a super-smart assistant right there in my meetings! But I'm curious about the tech behind it all. Specifically, I'm interested in the federated AI model aspects.

🤔 Does anyone know which third-party providers are involved in making these AI features work?

I'm particularly interested in things like:

  • Meeting summaries: How does it condense hours of discussion into concise notes?
  • Chat analysis: Is it analyzing sentiment and key themes?
  • Content generation: How does it come up with those creative suggestions?

It would be awesome to get some insights from Zoom or other knowledgeable folks in the community.

Here are some of my questions:

  • What exactly are the benefits of using a federated AI model for these features?
  • How does Zoom ensure our data privacy when working with third-party AI providers?
  • Are there any limitations to this approach that we should be aware of?

Let's get this conversation going! I'm eager to learn more about the brains behind Zoom AI Companion.


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Otter AI starts recording my calls: I have never authorised it & my Account settings say disabled

I'm a coach and have always refused to accept Otter AI for confidentiality and trust reasons. It is a business risk. Today Otter AI has started recording all my calls automatically. I've never authorised it. I logged on to my Account settings and dou... Show more

I'm a coach and have always refused to accept Otter AI for confidentiality and trust reasons. It is a business risk. 

 

Today Otter AI has started recording all my calls automatically. I've never authorised it. I logged on to my Account settings and double-checked - it is all disabled. 

 

Why is this happening and how can I change the default to get rid of Otter AI? 

 

It might be useful to have it for non-coaching calls but I want to be able to OPT IN.

I do not want to have to spend hours trying to work out how to OPT OUT!

 


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Issues with Participants Joining with Otter.ai

I am with an organization that runs confidential meetings over zoom. Recently we have run into the issue where we have had Otter.ai automatically join, bypassing the waiting room, records the meeting, then emails every participants a transcription of... Show more

I am with an organization that runs confidential meetings over zoom. Recently we have run into the issue where we have had Otter.ai automatically join, bypassing the waiting room, records the meeting, then emails every participants a transcription of the meeting. We have recording turned off, but we have had reports that the AI is still able to record and transcribe every session it joins.

 

How can we prevent this AI from joining? Is there a setting we can have hosts set so that AI can be prevented from joining and recording? We recognize the benefits that AI can bring, but these meetings are too confidential to be able to record. the only solution we have been able to find is to manually remove the AI from the sessions


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AI email summary language

I want all the emailed AI summaries of my Zoom meetings to be in Spanish. All of my conversations are either all in Spanish or a mix of Spanish and English. A few times the emailed summaries have come through in Spanish, but 95% of the time they are ... Show more

I want all the emailed AI summaries of my Zoom meetings to be in Spanish.  All of my conversations are either all in Spanish or a mix of Spanish and English.  A few times the emailed summaries have come through in Spanish, but 95% of the time they are in English.  How do I set this to always have them come to me in Spanish.  

I've looked everywhere on my Zoom account settings, and on the desktop app under the AI and Chat settings.  I have the Chat settings set to Spanish, but still no luck.

Thank you.


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AI summary default editing

In AI summary it always says Meeting in most paragraphs of the summaries.
Can we set it as default to something else?
E.G I want Session and not meeting.
Is this possible?

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既にレコーディング済のZoomの「要約」や「チャプター」を削除することができるか

こんにちは。

クラウドでAIコンパニオンを使って「概要」や「チャプター」を作成したのですが、動画を他者に共有することになり、精度の問題で「概要」「チャプター」を削除したいと考えてよろしくお願いします。

 

編集ボタンはあるのですが、削除ボタンは見当たらない為、現状編集から文章を削除して「会議」のような文字を入力して保存対応しています。

 

ベストは共有の時に「概要」等も共有するか選択することですが、既に録画済みのZOOMから「概要」等を表示したり消去する方法があれば教えてください!

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Your settings do not allow you to share with users outside of your organization.

I just hosted a meeting from my own private, paid Zoom account. Afterward, I needed to adjust some things in the AI meeting summary, so I went to edit it. When I then tried to re-send it to myself, I got the error "Your settings do not allow you to s... Show more

I just hosted a meeting from my own private, paid Zoom account. Afterward, I needed to adjust some things in the AI meeting summary, so I went to edit it. When I then tried to re-send it to myself, I got the error "Your settings do not allow you to share with users outside of your organization." I am the owner and admin, but I tried in vain to find a way to change this setting. Where is it? What am I missing?

 

TIA!


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With the new year approaching, it’s time to learn new ways to take your hybrid workplace to the next level! Join Zoom experts as they walk you through: Practical tips for leveraging AI to improve productivity Simplified scheduling with Zoom Scheduler... Show more

With the new year approaching, it’s time to learn new ways to take your hybrid workplace to the next level! 

 

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