language interpretation is not working

[Chathuraj]

Hi 

I have tried to setup the language interpretation option on Zoom, I have a pro account and when I enable language interpretation I cannot hear from the other party, any way to resolve this matter?

[MGSR]

Hello @Chathuraj!

Welcome to the Zoom Community! We're glad to have you here!

You may check out this article on step by step process on enabling Language Interpreter.

Just to set your expectations: when the interpreter is speaking, the original speaker's volume is lowered to ensure that listeners can hear the chosen interpreter clearly and comprehensively. You can find more details in this article.

Thank you and have a great day!