Zoom AI Companion
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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

My meeting coach

I enabled the my meeting coach feature and am very interested in seeing the results. At conclusion of the meeting, I see the meeting summary information but no results from my meeting coach. Where should I be looking to find the meeting coach informa... Show more

I enabled the my meeting coach feature and am very interested in seeing the results. At conclusion of the meeting, I see the meeting summary information but no results from my meeting coach. Where should I be looking to find the meeting coach information? 


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Not seeing meeting summaries today

Looks like there's nothing coming through either in the Chat or via email. Anyone else missing them?

reply-icon Latest Reply - 

AI Closed Captioning

How do I prevent AI hallucinations from posting profanity? We Zoom our church service and have started using the ZOOM AI closed captioning for our hard of hearing folks. We have had a few instances of profanity popping out of nowhere in the closed ca... Show more

How do I prevent AI hallucinations from posting profanity?  We Zoom our church service and have started using the ZOOM AI closed captioning for our hard of hearing folks.  We have had a few instances of profanity popping out of nowhere in the closed captions.  It wouldn't be so bad if it wasn't in church!


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AI Companion Summary

Hi Zoom Friends, I’m the founder of a nonprofit and use our Zoom Pro account to set up all of our meetings. I've enabled the feature to automatically generate an AI-powered Summary Page after each meeting. However, I’ve noticed that it doesn’t consis... Show more

Hi Zoom Friends,

 

I’m the founder of a nonprofit and use our Zoom Pro account to set up all of our meetings. I've enabled the feature to automatically generate an AI-powered Summary Page after each meeting. However, I’ve noticed that it doesn’t consistently create these summaries, and I’d like to understand why.

 

Here are the specifics of my experience:

 

1. Automatic Summary Generation: The automatic AI summary is enabled, but it doesn’t always produce a summary after meetings. It works for some but not for others, and I’m not sure what might be causing this inconsistency.

 

2. AI Companion Icon Variability: During meetings, I can see the sparkle AI companion icon with a dropdown menu in my Zoom window. Sometimes, this dropdown includes an option to "Start Summary," but other times, this option isn’t available. I’m wondering if there’s something specific that determines whether the “Start Summary” option shows up or not.

 

Is anyone else experiencing similar issues? Any insights into why the AI summaries are generated inconsistently or why the “Start Summary” option sometimes appears and sometimes doesn’t? Another possibility are the meeting summaries being stored in two different places?

 

Thanks in advance for any guidance or solutions!


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Meeting Summary automatically starts when I turn on AI Companion

I want to start a meeting summary but not allow my participants to ask AI Companion questions. It looks like both features automatically start. I have to go into the settings after the meeting starts to turn off the meeting questions feature. Is ther... Show more

I want to start a meeting summary but not allow my participants to ask AI Companion questions.  It looks like both features automatically start.  I have to go into the settings after the meeting starts to turn off the meeting questions feature.  Is there a way to choose only the summary prior to the meeting?


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reply-icon Latest Reply - 

Past meetings

Hello, I just activate the AI companion and Summary, was surprised that it gave me summary of past meetings while that feature wasn't activated even though I have choose manually activation for the summary.  Is that normal ? thanks

AI Companion in VDI environment - Citrix

Hi Guys, Now that AI Companion has launched. I was wondering if anyone was aware when this functionality would be coming to their VDI client version? We're running Citrix at the moment, I believe there should be a new release soon as the last major r... Show more

Hi Guys,

 

Now that AI Companion has launched. I was wondering if anyone was aware when this functionality would be coming to their VDI client version?

 

We're running Citrix at the moment, I believe there should be a new release soon as the last major release was 6.1.10


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Back from leave and need to catch up? Zoom AI Companion 2.0 is here to help! ✨

Coming back to work after being on leave can be overwhelming. The inbox is flooded, projects have progressed, and you feel like you're playing catch-up.  However, my recent experience with Zoom AI Companion 2.0 made this transition surprisingly smoo... Show more

Coming back to work after being on leave can be overwhelming. The inbox is flooded, projects have progressed, and you feel like you're playing catch-up. 😫 However, my recent experience with Zoom AI Companion 2.0 made this transition surprisingly smooth and efficient. 

 

Here's how it helped me get back on track:

 

Meeting Summaries at a Glance

The first thing I did was review the AIC-generated summaries of all the meetings I missed. These concise yet comprehensive summaries gave me key discussion points, action items assigned, and decisions made.This overview allowed me to quickly understand what transpired in my absence without having to watch hours of recorded meetings, read long chat threads, or reach out to my colleagues to get updates.

 

Intelligent Q&A

Zoom AI Companion 2.0 allowed me to ask specific questions about the meetings and projects. Some questions I asked were "Help me catch up with the scheduled meetings last week." and "What meetings do I have scheduled for the week?" AIC provided accurate answers, pulling information from meeting transcripts and shared documents, saving me time and eliminating the need to bother my colleagues with basic questions.

 

Document Summarization

Zoom AI Companion 2.0 summarized important documents shared during my absence, such as internal team meetings and client communications. This feature allowed me to quickly grasp essential information without reading through lengthy documents.

 

Thanks to Zoom AI Companion 2.0, what could have been a stressful and time-consuming process of getting back up to speed turned into a smooth and efficient transition! AIC's ability to summarize, prioritize, and organize information allowed me to hit the ground running, feeling informed and prepared to contribute effectively from day one. 

 

To learn more about Zoom AI Companion, check out the following:

 

We look forward in seeing you in our upcoming sessions! 🚀

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Release of feature for participants to enable AI Companion and meeting summary without the host

HelloI would like to ask about the following AI companion features that were listed in the September update information. -Release of feature for participants to enable AI Companion and meeting summary without the hostI understand that the release of ... Show more

Hello

I would like to ask about the following AI companion features that were listed in the September update information.

 

-Release of feature for participants to enable AI Companion and meeting summary without the host


I understand that the release of this has been postponed, but has it been rolled out since then?

I would like you to tell me how to implement this setting from the account settings on the web portal.

 

best regards


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Where is this coming from?

I had a meeting with 1 other member of my company earlier. The AI transcript sent me this after the meeting... (I've changed some of the names, but there was nothing playing in the background for either of us and the transcript is wild).It basically ... Show more

I had a meeting with 1 other member of my company earlier. The AI transcript sent me this after the meeting... (I've changed some of the names, but there was nothing playing in the background for either of us and the transcript is wild).

It basically implies that I talked about being recruited into the United Blood Nation & then recruiting other people intot he gang.

this was sent as a summary to our business email


Keith and Employee discussed various invoices, subscriptions, and software tools used by their team, including Business1, Business2, Business3, Business4, Business5, business6, and business7. They also discussed the history and structure of the United Blood Nation (UBN), a New York-based organization formed from various New York founded gangs. Additionally, Keith shared his personal experience of being recruited into the UBN and his role in recruiting members in the streets.


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