Zoom AI Companion
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Starting February 1, 2025, customers must add their phone numbers to an approved 10 DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

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What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

Resolved! Best way to post zoom AI Summary to Slack?

What's the best way to post zoom AI Summary automatically to Slack?
  • Is there a way directly?
  • Is there a way via Zapier (or similar)?
  • Is there a way via Salesforce (I use this also)?

The key is being able to have this done automatically 

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Automate AI meeting summary and Recordings

I want the meeting summary and recordings to be sent automatically after the meeting is done to my team instead of me sharing it with them after wards.

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AI Meeting Summary

Is there a way I can integrate my meeting summary with CRM for it populate in my deals. We currently use Hubspot and I need the meeting summary to be present inside each related deal. 

Resolved! audio recording along with AI Companion summary

I turned on AI Companion to get a meeting summary but whatever I did (or di not do), there is no audio recording saved for the meeting. The summary is great but I need to hear the audio or view a transcript of the full meeting to record details of wh... Show more

I turned on AI Companion to get a meeting summary but whatever I did (or di not do), there is no audio recording saved for the meeting. The summary is great but I need to hear the audio or view a transcript of the full meeting to record details of who was speaking or correct the AI summary, if necessary.

 

Please go through the required aspects for recording to the Cloud and generating an AI summary. For some reason, I just automatically assumed a recording would be available along with the summary.


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Transcription doesn't show the correct speaker

Hello! I'm learning about how to create transcriptions from my client meetings. I'm excited to use this feature, but in the first meeting I tried it out on, the speaker's weren't correct. The meeting was named for me and one of the clients, but there... Show more

Hello!  

I'm learning about how to create transcriptions from my client meetings.  I'm excited to use this feature, but in the first meeting I tried it out on, the speaker's weren't correct.  The meeting was named for me and one of the clients, but there were two clients at the meeting.  Whenever either of the client's spoke, the transcription labeled the speaker as the name from the title of the meeting.  
I'm not worried about making changes for that meeting, but for future meetings, how do I set up the correct speakers so that the transcription is matching the text to the person speaking?  

Thanks!  


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AI

Do i have to do anything special to incorporate AI into my already paid account?

 

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Seeing my meeting coach metrics as an admin

I am an admin for organization account. I have been given permissions almost to Owner status. I have enabled Smart Recording and Meeting Coach for all our users. I'm trying to look at the meeting coach metrics for a webinar hosted yesterday, however ... Show more

I am an admin for organization account. I have been given permissions almost to Owner status. I have enabled Smart Recording and Meeting Coach for all our users.

 

I'm trying to look at the meeting coach metrics for a webinar hosted yesterday, however the metrics are blurred. The text, "Only participants who had a speech in this meeting and the admin can view the meeting coach metrics," appears. As an admin I should be able to see the metrics. I have also logged into the host account and see the same message. 

 

Any idea why I can't see the metrics? Is Meeting Coach supported for webinars?


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Meeting AI summary only emailing host even when all attendees are in invite

Can anyone help me understand why Zoom is not automatically sending the AI meeting summary to all attendees after meetings? It's only sending it to me as the host. I have the correct Zoom version and have enabled "automatically send" in my settings. ... Show more

Can anyone help me understand why Zoom is not automatically sending the AI meeting summary to all attendees after meetings? It's only sending it to me as the host. I have the correct Zoom version and have enabled "automatically send" in my settings. 

 

Also, is there a way to see a confirmation of who has received the meeting summary?

 

Thanks!

Jessica


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Stuck transcript in a zoom account for AI summary

A user from my organization faced this issue: 

I have an AI summary from two weeks ago that is stuck. In My Summaries tab he sees the summary but it's disabled so he cannot either open it nor delete. Please, advise. 

 

Can a healthcare organization use the Zoom IQ AI Meeting Summary feature?

Can a healthcare organization that uses Zoom for discussing PHI (Protected Health Information) safely use Zoom's "Meeting Summary with Zoom IQ" AI tool without violating HIPAA? The healthcare organization has a BAA in place with Zoom. This is in refe... Show more

Can a healthcare organization that uses Zoom for discussing PHI (Protected Health Information) safely use Zoom's "Meeting Summary with Zoom IQ" AI tool without violating HIPAA? 

 

The healthcare organization has a BAA in place with Zoom.

 

This is in reference to: 

 

https://stackdiary.com/zoom-terms-now-allow-training-ai-on-user-content-with-no-opt-out/ 

https://blog.zoom.us/zooms-term-service-ai/


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