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Automatically starting Meeting Summary and AI Companion Not Working - Google Calendar

TRS8
Newcomer
Newcomer

‎2024-07-14 08:40 PM - edited ‎2024-07-14 08:41 PM

We use "Zoom for Google Workspace" add-on with Google Calendar. Even though the options "Automatically start Meeting Summary for all meetings I host" and "Turn on AI Companion automatically when meetings start" are enabled under profile settings, those features do not turn automatically under certain circumstances.

 

From my experience:

  • For meetings created directly in Google Calendar, clicking on Add video conference and selecting Zoom Meeting but not open the options in Zoom for Google Workspace add-on, this does not enable the AI features automatically for the meeting, even though they are configured within the Zoom profile to do so.
  • When creating a meeting directly in Google Calendar and clicking the Zoom for Google Workspace add-on, this brings up the options to start the features automatically, but they are not enabled by default.
  • Scheduling a meeting using the Zoom Workplace client does have the AI features enabled automatically, consistent to the profile settings.
  • Installing the Zoom Chrome Extension and selecting the option Schedule a Meeting from the extension menu does enable the AI options automatically.

Why are the AI features not enabled by default in the first two scenarios?

 

 

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Nisha1
Explorer
Explorer

‎2024-07-15 01:17 AM

 

The AI features are not automatically enabled in the first two scenarios because:

  1. Google Calendar Direct Creation: When adding a Zoom meeting without opening the Zoom for Google Workspace add-on options, the AI features are not activated since the add-on settings are not processed.

  2. Using Add-on in Calendar: When opening the Zoom for Google Workspace add-on in Google Calendar, the AI features are available but not enabled by default, possibly due to the add-on not applying the profile settings automatically.

Solution: Always open and configure the Zoom for Google Workspace add-on options when scheduling meetings in Google Calendar, or use the Zoom desktop client or Chrome extension, which apply the settings correctly.

 

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