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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

cellphone app very slow / irresponsive

One of our users is experiencing the following problem:"The Zoom mobile app is extremely unresponsive, especially when I try to end phone calls by pressing the red button. I have to press it 4-5 times, which often results in calling a random person o...

BDI by • Listener
  • 611 Views
  • 1 replies
  • 0 likes

IVR - Dial Users Extension

I don't see anywhere in the IVR setting to allow someone to directly dial a users extension if known. For example, assign key "#" or one of the numbers and then dial the users extension. So the IVR Greeting would be recorded to say: "If you know the ...

todds by • Listener
  • 1080 Views
  • 2 replies
  • 0 likes

Retrieving SMS history for a given cell number

To all, I have just joined a law firm as part of their IT support and some of the attorneys in the firm have not been saving their SMS messages with their various clients in their zoom meetings. Is there a way to recover text messages (up to 3 years ...

Log In Issues

Every time I try to log in, they require a verification code and I can't find any way to delete that requirement. In addition even though I use the same device they say they don't recognize the device I'm using.

Forward to zoom Call Queue

Strange issue I am having. 1) Create a call queue in Zoom and assinged a DID to the queue. 2) Forwarded a number to the call queue DID. 3) Have muliple people logged into queue. 4) When the dial the fowarded number from another carrier I can head the...

Sunnys by • Listener
  • 483 Views
  • 1 replies
  • 0 likes

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