cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Your account is inactive

davidamz
Newcomer
Newcomer

‎2023-09-08 01:12 PM

Hi guys!

Does anyone else have the same issue: users are getting the "Your account is inactive" error. I've checked the administrator account, and all users are active. Subscriptions are active, and all invoices are paid. Moreover, I can't even contact support now. Support is not available in chat or by phone, and no notifications have been sent to my email. I don't know where else to turn; maybe I can find answers to these questions here.

Topics:
2 REPLIES 2

SpidyEL
Newcomer
Newcomer

‎2023-09-09 09:47 AM

Insurer

0 Likes

SpidyEL
Newcomer
Newcomer

‎2023-09-09 09:47 AM

T

0 Likes