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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

Zoom Phone Powerpoint

Hello Everyone! I'm relatively new to being a Zoom Phone Admin. I am looking for a quick and simple PowerPoint I can show my end-users. Anything can help! Thank you!

New Zoom Phone Countries

H! I was looking at eh Zoom Phone country listing page, Zoom Phone Global Coverage. It is dated back to 6/1/21. I am curious if anyone has any updates on new countries since that date and if any new ones have been announced yet. I am particularly int...

JC8338 by • Listener
  • 936 Views
  • 1 replies
  • 0 likes

Call Queue Polices

We are setting up our first call queue. We want Managers to have the ability to see reports, see the queue they are assigned to only and be able to see who is logged into the queue and be able to log agents out of a the queue if they forgot to do so....

jmanini by • Listener
  • 1439 Views
  • 3 replies
  • 0 likes

International SMS

Hi- I was just on the Zoom Phone pricing page Zoom Phone Plans & Pricing | Zoom - Zoom.I noticed that SMS and MMS is only available on US and Canada plans. Is that still true? It isn't available for Global Select plans or for the AUS/NZ license? Than...

JC8338 by • Listener
  • 1581 Views
  • 2 replies
  • 0 likes

Zoom Phone - Phone Number

Hi, I wanted to know if there is a possibility to use my office phone number for Zoom Phone and and whenever I called to someone in the caller ID that same phone number will appeared to them.Also, Will I still be able in using that phone number in my...

nome utente visibile in videocall

quando attivo una videocall in video i miei ospiti vedono il mio nome gian battista cicoganiinvece quando partecipo ad una videocall organizzata da latri come ospite in video compare la mai password come è possibile?Grazie,gbc

cico by • Listener
  • 845 Views
  • 1 replies
  • 0 likes

Spontaneous DND

Employees at one of our sites find that their receptionist lines have been set to Do Not Disturb every morning when they arrive. I can't find a setting that would cause this. Any ideas?

call forward to second line

We are currently forwarding all calls coming to site A site to site B . But at this point in time, the receptionist cannot differentiate which call is for which site , as it is coming to the same line. We considered the possibility of adding a second...

kroos08 by • Listener
  • 1073 Views
  • 1 replies
  • 0 likes

User management is poor

Having two places to assign packages, one under users and the other under Phone system users is confusing. All user management should happen in one location.

jwallis by • Listener
  • 699 Views
  • 1 replies
  • 1 likes

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