Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

forwarding voicemail

Hello, This may seem like a silly question but I can't seem to find an answer for this: how do I forward a voicemail in the desktop app and phone? Our receptionist reviews the voicemails but can't forward them onto the intended recipient. In the Zoom...

chsu by Listener
  • 4 replies

Issue with Polycom Trio 8800

I have 3 new Trio 8800's that are doing the same thing. We configured them for use with Zoom. Every morning when we come it has a prompt on the display to set the admin password. This will also happen if I unplug the phone and have it reboot. Same be...

bbazian by Listener
  • 6 replies

Como nos podemos comunicar con ZOOM

Buenas Noches, primero que nada felicitar a ZOOM por una gran plataforma pero ahora yo tengo inconvenientes HE COMPRADO UN PLAN POR UN AÑO EL 21 DE JUNIO AHORA NO TENGO MI PLAN, como se puede hacer para solucionar este tema, el AUTORESPONDEDOR no ayu...

18ivan by Listener
  • 1 replies

Resolved! Single number phoneline

Does anyone else have a single line zoom number? I have so many questions. All the training and videos is geared toward multiline/users. I would love to connect with someone and figure out how this all works. Thanks in advance.

Zoom phone texting

Hey there, Is there any way to see if there is a possible update that will allow you to search for previous texts and see the threads without having to type the persons name/number and start a new message only to see older threads. Scrolling takes to...

Mark voicemail as unread - call queues

Hi We’re porting across our numbers this month and finishing configuring the system this week. Most users will have their own voicemails as well as access to at least one call queue and it’s respective voicemail. I can foresee an issue where somebody...

Muffler by Listener
  • 6 replies

Import Iphone contacts

Hi,Does everybody know if there is a way to import contacts from Iphone to Zoom? I use Zoom Phone via my Mac and it doesn't have my contacts unless i use the app via my Iphone.I wanted to import my whole Iphone contact list into Zoom but cant seem to...

Calling out questions

I'm an admin for a company whom is new to using Zoom Phone.We have several licenses amongst employees. Half or so of the employees here have local phone numbers for calling out of the office to the US/Canada using the unlimited US/Canada license with...