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If you still need to submit your 10DLC campaign or have a rejected campaign that needs to be re submitted, below is an amazing recording from a recent webinar we hosted that walks you through submitti...
Hello Zoom Community Members! I wanted to inform you about the 10DLC enforcement starting July 10, 2024. All US and Canada toll and virtual service phone numbers used for SMS/MMS within both the Zoom ...
Hello, We have a user that is set up so that all calls to their Zoom line forward to their private mobile number, and if no one picks up then the call disconnects. This is how it is designed to work. However, a caller was recently able to leave a voi...
We're rolling out new phones - Poly CCX600s & VVX450s. We have no problems doing things with and to the VVX series of phones in our network or anywhere else. The CCX however is causing us grief. We cannot get them to come up in our network. We can co...
Hello, I would like to set up a BLF on our Yealink phones so users can join or leave a call Queue. I see a basic list of DTMF tones in the following article; however, I can't find any mention of what the DTMF tone would be to activate this on the pho...
I am a new Zoom phone admin and we seem to be having some troubles with call forwarding. We are mostly using Poly vvx250 phones, but we have 2 receptionists that use vvx450s (pretty much the same thing).The receptionists are used to accessing feature...
My team is in the process of testing power pack for deployment to receptionist and is having issues. It seems that it shows up for some users as an option but not for others that have the same exact settings (including call queues, delegation, callin...
Hi all, We are currently in the process of moving from Cisco CUCM to Zoom Phones. As a larger organization with a small IT department we don't have the manpower to port all of our phones at once. Most of our users are used to using 4 digit dialing fo...
I am employed with a company that uses Zoom Phone and I'm assigned a Zoom phone number with them. I also own a business and would like to create a Zoom Phone account. Is it possible to have both accounts work simultaneously on the Zoom app on my iPho...
Hello, Is there a way to turn off calls on Zoom desktop app but still receive calls on the Zoom mobile app? Or is there a way to make the zoom desktop app not take precedence when someone calls? For example, I'm typing an email and someone calls. It ...
Hello, When someone calls me from inside my company using my extension, when it rings to my cell phone I have to now press 1 to answer the call. This recently started happening. It sometimes hangs up when I go to press 1. Has this happened to anyone ...
Hi Community, From my observations, when creating a user via SAML or SCIM, there is no way to automatically assign extensions and phone numbers to the user. In other words if you don't provide a valid extension and available phone number attribute, t...
