subscription

Will canceling my monthly subscription automatically downgrade my status to basic user?

Android tablet - Gallery View

Normally, we can view more video when we swipe left in the gallery view on Android tablet. However, it is different on my tablet since last month, I swipe up to view other participants's video and my video is floating over others' video, not fixed at...

¿Cómo recuperar una clase no grabada?

Soy anfitriona de la sala y hoy se me olvidó grabar una clase. En realidad se supone que estaba configurado para grabar automáticamente, pero no sucedió.Ayuda por favor.

Puzzling sound problem

In a Zoom session (hosted by someone else) when sound output was configured to use the HDMI connection to my monitor the sound was OK, but when it was configured to use the headphone output (with a connection from there to my hi-fi system) only the l...

Restore message

In the chat room of a meeting this morning, I received two messages from the host. Could you please let me know how to retrieve the meeting minutes now that it has ended. Thank you, Zeyyad.

Unable to get email id in attendance report even when Require authentication to sign-in enabled

Hello, I had enabled Require authentication to sign-in for a meeting. Later when I check the attendance reports, all the participants came as guest. In my understanding if you enable authentication, you can get the attendance with email ids. Where is...

I can't login to the app but have no issue login using browser!

Today, all of a sudden, I could not login to my Zoom app! but I can login using browser on the same desktop! Help. I have a basic plan so no access to support.

Screen sharing-unwanted pauses

Once I start a screen share and then go to play a slideshow, the screen share pauses and I cannot resume it. These unwanted pauses only happen when I play a slideshow (and it takes over the full screen).

Shure MV7 - Bad audio in headphones

I’ve been having this issue for quite some time. If I am in in a meeting and I am using my shure MV7 and I have it plugged in USB into my computer and a pair of headphones are plugged into the microphone which plays both myself into the headphones an...

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