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Cannot remove Virtual Background from zoom portal

KelvinFu
Listener

According to zoom guideline, we can reset the virtual background then all uploaded image will be deleted, but actually it left in the system. May I know how can I solve it? thx!

2 REPLIES 2

jfirst46
Listener

I am the owner of the account and I am not able to delete or reset zoom backgrounds - its gives a message uploaded by Admin but I am the Account Owner???

 

Zoom need help!

RN
Zoom Moderator
Zoom Moderator

Hey @KelvinFu and @jfirst46 as the admin on the account you can go to https://zoom.us/account/setting and manage you virtual backgrounds as an Admin for all users on the Account. 

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