DB10
Newcomer
Newcomer
since ‎2025-04-01
‎2025-10-07

User Statistics

  • 1 Posts
  • 0 Solutions
  • 0 Likes given
  • 0 Likes received
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

User Activity

Zoom Contact Center - How can an agent view their live hold time?

2025-04-03 09:01 AM
Within Zoom Contact Center, is there a way an agent can view their live hold time to monitor how long they have someone on hold? A timer is available when transferring or conferencing, but nothing when they are simply on hold to research information....