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AI Companion meeting Summary

I am trying to turn on the meeting summary in AI companion, but on my account settings it says 'locked by admin' i did not have the function to turn it on during the meeting. Zoom help is not helping, can anyone guide me as to why this is?

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Resolved! recordings

Where can I find my recording?  I just had a meeting, started and stopped recording a couple of times, at the end of the meeting zoom usually asks me where I want to save the recording.  today...  nothing. 
Where can I

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please move this window away from the shared application

When I share my screen, the overlapping parts turn black. I want to avoid this. Please tell me how to avoid it. I am using a Lenovo ThinkPad X13. Thank you very much. ----------------Solved.The problem was that the graphics card driver provided by th... Show more

When I share my screen, the overlapping parts turn black. I want to avoid this. Please tell me how to avoid it. I am using a Lenovo ThinkPad X13. Thank you very much.

 

----------------

Solved.

The problem was that the graphics card driver provided by the computer manufacturer was outdated.

The problem was solved by applying the latest Intel driver.


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Introducing Zoom Workplace Simplification: A Smarter, Unified Experience

What Is Zoom Workplace Simplification? Zoom Workplace Simplification is Zoom’s latest initiative designed to create a more intuitive, unified, and efficient experience. It focuses on streamlining how users interact with meetings, chat, phone, and col... Show more

What Is Zoom Workplace Simplification?

Zoom Workplace Simplification is Zoom’s latest initiative designed to create a more intuitive, unified, and efficient experience. It focuses on streamlining how users interact with meetings, chat, phone, and collaboration tools—allowing teams to work smarter and faster within a single, cohesive workspace.

This initiative supports Zoom’s ongoing mission to reduce complexity, enhance productivity, and deliver a seamless experience across desktop, web, and mobile platforms.

Key Enhancements

1. Streamlined Interface

Zoom has introduced a cleaner, more modern layout that makes it easier to navigate between Meetings, Team Chat, Phone, Whiteboard and other Zoom products. The refreshed design reduces visual clutter and helps users quickly access essential tools.

2. Unified Zoom Workplace App

Core communication and collaboration tools—Meetings, Team Chat, Phone, Mail, Calendar, and Whiteboard—are now brought together in one unified app. This eliminates the need to switch between multiple applications or browser tabs, improving workflow continuity and saving time.

3. Enhanced Mobile Experience

The Zoom mobile app has been redesigned to provide faster access to meetings, calls, and messages. With a consistent design across devices, users can transition smoothly between desktop and mobile without disruption.

4. AI Companion Integration

Zoom’s built-in AI Companion now plays a more central role in everyday work. It can generate meeting summaries, prioritize voicemails, assist with scheduling, and provide intelligent suggestions—helping users stay focused on what matters most.

5. Simplified Admin and User Controls

Both administrators and end users benefit from clearer settings, easier configuration options, and simplified onboarding. These improvements make it faster to deploy, manage, and adopt Zoom Workplace across teams.

Benefits for Users and Organizations

  • Faster navigation and a reduced learning curve for new users

  • Improved productivity through unified communication tools

  • A cleaner design that minimizes distractions during meetings

  • A consistent experience across desktop, web, and mobile

  • Better adoption of advanced features such as AI Companion and Scheduler

Rollout Timeline

Zoom Workplace Simplification began rolling out in December 2025, with general availability on December 15, 2025. Updates include enhancements to the meeting interface, mobile experience, and overall workspace navigation.

Zoom Workplace Simplification represents a meaningful step forward in how teams connect and collaborate. By unifying tools, decluttering the interface, and embedding AI-driven assistance, Zoom enables users to spend less time managing technology and more time achieving results.

Have feedback or questions?
Join the conversation in the Zoom Community and share your thoughts on the new Zoom Workplace experience!


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Audio breaks up in meetings

I have recently bought a new laptop for work, which I use exclusively for Zoom calls. The following problem had never occured before now. The new laptop is an Acer Extensa 215-55 with Windows 11 Pro. As soon as I start any meeting in Zoom on this lap... Show more

I have recently bought a new laptop for work, which I use exclusively for Zoom calls. The following problem had never occured before now. The new laptop is an Acer Extensa 215-55 with Windows 11 Pro. 

 

As soon as I start any meeting in Zoom on this laptop (even if I am alone and silent), any videos/audio recordings I play on the computer get audio distortions. Specifically, when I start the trek, the sound gets choppy, voices come through okay, but any additional sound in the background of the trek, such as laughter, clapping, etc. becomes barely audible, any music in the trek becomes completely inaudible. If I share the screen with the other people in the meeting, they can hear the same quality of audio I do, so barely anything. I need people on the other side of the call to hear these recordings in good quality, music and added sounds included, not to mention I need to hear it myself just as well. Some people I have calls with also don't speak very loudly, so in their case Zoom does not pick up their voices at all at times, which is an even bigger problem, as I can't hear them now.

 

This does not happen on any other call programme.

 

I have: 

- updated Zoom to the latest version;

- in Zoom settings put on 'original audio for music performers' (I also turn it on in every meeting after that);

- in advanced Zoom settings switched off any Windows sound correction;

- checked that my sound drivers are on the latest version as well. 

 

None of this has helped to improve the situation even slightly. 

At this point I feel like I have tried all the settings I could find in the system. 

I cannot use another programme, as my workplace uses Zoom for meetings exclusively. 

This is greately interfering with my work. 

 

On a side note: my old laptop was a Windows 10, and never had anything like this happen. However, I asked a colleague at work to reproduce this on their Windows 11 laptop, and they had no problems with audio like I do.

I would appreciate a concrete solution. 

Thank you in advance.


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Copy Webinar Templates

We are changing some roles in our organization, and I will no longer be hosting a series of repeating webinars that I have created templates for. I would like to copy those templates to another user in the same account, who will host the webinars. Th... Show more

We are changing some roles in our organization, and I will no longer be hosting a series of repeating webinars that I have created templates for. I would like to copy those templates to another user in the same account, who will host the webinars. There doesn't seem to be a way to do this without deleting my account. I don't want to delete my account, as I will still be using it for other meetings. It seems like this is something that we should be able to do.  Is it, if so, how can we do that?  

 

Thank you in advance for any guidance. 


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Avatars & Filters disappeared although enabled (others can use)

The option to use avatars and filters has disappeared from my desktop client. I checked that they are enabled on my account, and when I host meetings others can use them, just not me! The only options are for virtual backgrounds and studio effects. I... Show more

The option to use avatars and filters has disappeared from my desktop client. I checked that they are enabled on my account, and when I host meetings others can use them, just not me! The only options are for virtual backgrounds and studio effects. I did sign in and sign out in the desktop client, and uninstalled and reinstalled Zoom. I have not switched computers (using Windows 11), although I moved a month ago and do have a different internet provider.


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Annotation tools: What does the "Intelligent Pen" do?

That's the fourth pen to be chosen for drawing an annotation.

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Unsolicited Zoom Meeting Invite

I am getting frequent invites to zoom sessions that I have not requested, signed up for or otherwise asked for. The invites are coming from zoom . I do not see any ability to unsubscribe in the invite. want to stop getting these eMails, please let me... Show more

I am getting frequent invites to zoom sessions that I have not requested, signed up for or otherwise asked for. 

 

The invites are coming from zoom .

 

I do not see any ability to unsubscribe in the invite. want to stop getting these eMails, please let me know how to do that.

 

FYI, the support chatbot turns 'Unsolicited Invites' into 'Heres how to invite someone'. All I want is to stop receiving invites from this source.


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Can't find Spotlight Option

Hello, I want to use the spotlight feature and it is not listed for me. I have looked up the directions on Zoom's FAQ but the option is not available for me in the noted ellipsis. Can anyone please let me know why this might be? Do I need a specific ... Show more

Hello, I want to use the spotlight feature and it is not listed for me. I have looked up the directions on Zoom's FAQ but the option is not available for me in the noted ellipsis. Can anyone please let me know why this might be? Do I need a specific package in order to use this feature?


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