Audio breaks up in meetings

[Inialis]

I have recently bought a new laptop for work, which I use exclusively for Zoom calls. The following problem had never occured before now. The new laptop is an Acer Extensa 215-55 with Windows 11 Pro. 

As soon as I start any meeting in Zoom on this laptop (even if I am alone and silent), any videos/audio recordings I play on the computer get audio distortions. Specifically, when I start the trek, the sound gets choppy, voices come through okay, but any additional sound in the background of the trek, such as laughter, clapping, etc. becomes barely audible, any music in the trek becomes completely inaudible. If I share the screen with the other people in the meeting, they can hear the same quality of audio I do, so barely anything. I need people on the other side of the call to hear these recordings in good quality, music and added sounds included, not to mention I need to hear it myself just as well. Some people I have calls with also don't speak very loudly, so in their case Zoom does not pick up their voices at all at times, which is an even bigger problem, as I can't hear them now.

This does not happen on any other call programme.

I have: 

- updated Zoom to the latest version;

- in Zoom settings put on 'original audio for music performers' (I also turn it on in every meeting after that);

- in advanced Zoom settings switched off any Windows sound correction;

- checked that my sound drivers are on the latest version as well. 

None of this has helped to improve the situation even slightly. 

At this point I feel like I have tried all the settings I could find in the system. 

I cannot use another programme, as my workplace uses Zoom for meetings exclusively. 

This is greately interfering with my work. 

On a side note: my old laptop was a Windows 10, and never had anything like this happen. However, I asked a colleague at work to reproduce this on their Windows 11 laptop, and they had no problems with audio like I do.

I would appreciate a concrete solution. 

Thank you in advance.