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closed captioning does not work

I am using the web client on a desktop.  The closed caption option does not work.  There is nothing in the live transcription area either.   Closed caption is "on".  Nothing appears

 

Calendar > Today view not displaying upcoming events

At the start of each new day, I can see the events scheduled for the day on the Calendar work week view, but in the Today view/side panel it displays "No events scheduled". If I exit the Zoom application and restart it, then the Today view/side panel... Show more

At the start of each new day, I can see the events scheduled for the day on the Calendar work week view, but in the Today view/side panel it displays "No events scheduled". If I exit the Zoom application and restart it, then the Today view/side panel correctly displays the events listed for the day in the work week calendar view. Then at the start of the next day, there are no events displayed in that Today view/side panel even if the calendar shows events scheduled for that day, until I exit the application and restart it.


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Why is the Speaker shown over the top right of the screen share on my recorded Meetings?

When I am going to get my Meeting recording, I'm seeing the speaker displayed in a way that their video covers the top right of the screen.At one point, my recording had them off to the side and the screen share was fully visible. How can I go back t... Show more

When I am going to get my Meeting recording, I'm seeing the speaker displayed in a way that their video covers the top right of the screen.

At one point, my recording had them off to the side and the screen share was fully visible. How can I go back to that?

In my settings,  I have all of the views set up to record. Once the speaker starts presenting, I spotlight them.


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How to Proctor Exams Online Using Zoom Meetings

Curious to know how institutions conduct their degree assessment exams and similar evaluations online? With Zoom’s “All Screens Mode” in meetings, this is possible! Zoom Meetings can be utilized effectively for proctoring online exams. “All Screens M... Show more

Curious to know how institutions conduct their degree assessment exams and similar evaluations online? With Zoom’s “All Screens Mode” in meetings, this is possible! Zoom Meetings can be utilized effectively for proctoring online exams.

“All Screens Mode” allows the host to request that all participants share their screens, providing the host with a scrollable, side-by-side view of the participants and their shared desktops. This feature is specifically designed to offer a more streamlined and straightforward proctoring experience, enabling the host to monitor both participant videos and their desktop activities simultaneously. When activated during a meeting, the host can also choose to allow participants to view all shared desktops.

As participants begin sharing their screens, their videos and shared desktops will appear side-by-side, while non-sharing participants’ video tiles will be displayed at the top of the window. The layout ensures that hosts can keep track of multiple participants with ease.

Dee_S_0-1734531966845.png

 

If the host opts not to allow participants to view shared screens, participants will only see video tiles in either gallery or speaker view. As more participants share their screens, additional pages will be created, enabling the host to navigate left and right to view all participants.

With this innovative feature, Zoom provides institutions with a robust solution for securely and efficiently conducting online exams, ensuring academic integrity and a seamless experience for all involved.

Linking here the knowledge-based article to learn more about All Screens Mode feature.

Want to learn more? Feel free to follow, share and join our Zoom Digital Customer Success Hub! Discover and access our upcoming and on-demand events designed to enhance your Zoom experience, including live trainings, what's new sessions, open office hours, customer discussions, and more!


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Turning OFF ringer on laptop

When my Zoom Phone rings, I ONLY want it to ring on my phone; NEVER on my laptop.

 

How do I turn OFF the ringer on my laptop? (MacBook)

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Can't ping zoom server.

I can ping google, opendns, cloudflare, from the web interface. I can not hit Zoom servers to provision. Half of my 62 phone provisioned, the other half can't. Any ideas on how resolve this

Zoom Links

My clients are not receiving the links on the day of the meeting, they are recieving the links the next day, and it does not happen to all clients just some .How do i fix this??

Host not informed of waiting room

Hi, I have ZOOM 6.2.6, but just upgraded to the newest version. For the past several ZOOM meetings, my guests have a message that tells them that the host has joined, but there is no indication on my end that anyone is in the waiting room nor an opti... Show more

Hi, I have ZOOM 6.2.6, but just upgraded to the newest version.  For the past several ZOOM meetings, my guests have a message that tells them that the host has joined, but there is no indication on my end that anyone is in the waiting room nor an option to admit them. :(. Any suggestions?


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Clips "no microphone permission" "no camera permission"

When Clips was initially rolled out, it worked fine. A month or so later, my microphone and camera are blocked. Our State IT has stepped into my computer to adjust the privacy and security, but they are set to allow access. Several people on my netwo... Show more

When Clips was initially rolled out, it worked fine.  A month or so later, my microphone and camera are blocked.  Our State IT has stepped into my computer to adjust the privacy and security, but they are set to allow access.  Several people on my network have the issue and some outside the network....with the same originator/admin of our licenses.  I can make silent clips., but the beauty is being able to talk and explain as I am clicking away.


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Scheduled meetings have disappeared

Hi, my scheduled meetings have all disappeared from my Zoom account. They haven't been deleted, they're just not there. I need to use the same links and not create new meetings as all my clients have the links saved. I just tested one link in an emai... Show more

Hi, my scheduled meetings have all disappeared from my Zoom account. They haven't been deleted, they're just not there. I need to use the same links and not create new meetings as all my clients have the links saved. I just tested one link in an email that I had sent to a client and the meeting started, so it seems to be working. Can my meetings be reinstated to my account?


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