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Scheduled meetings have disappeared

Jelitots
Newcomer
Newcomer

Hi, my scheduled meetings have all disappeared from my Zoom account. They haven't been deleted, they're just not there. I need to use the same links and not create new meetings as all my clients have the links saved. I just tested one link in an email that I had sent to a client and the meeting started, so it seems to be working. Can my meetings be reinstated to my account?

7 REPLIES 7

afloers
Newcomer
Newcomer

I have the same problem - by logging directly into zoom rather than via browser I found the upcoming meetings (which saved my work in part) but I was NOT able to find anywahere the past meetings and I also lost the associated Description which was very useful to me - this is the biggest disappointment I have ever had - unacceptable!

I scheduled a meeting - it is in my calendar with the Zoom link but not in zoom.us or Zoom app.

Other meetings are ok

this has happened again, and what is worse is that it happened with a licensed paid account!

 

when I contacted zoom support, they replied that they need the ID of disappeared meetings to retrieve something, which is ridiculous: nobody takes note of zoom meeting IDs of course!

 

Stay vigilant with this. It took weeks of getting through the level 1 & 2 support techs before another finally talked to the engineers and verified they are secretly deleting events. Details from the engineers and our mitigation steps are here: 
https://community.zoom.com/t5/Zoom-Meetings/Scheduled-Meetings-Disappeared/m-p/123386/highlight/true...

Keep hounding them! They won't change this stoopid rule (which they clearly are ashamed since they don't advertise it) until there is enough noise.

SYS
Newcomer
Newcomer

How did you resolve this? All of my meetings have disappeared and I have meetings this afternoon! Thank you 

DJHS
Newcomer
Newcomer

I have the same problem--is this because of the most recent update?

NPTI
Explorer
Explorer

I'm having the same issue. 

As well as all previous reports and recordings are gone.