Scheduled meetings have disappeared

Forum|Forum|3 years ago
June 15, 2022
4 replies
0 views

Hi, my scheduled meetings have all disappeared from my Zoom account. They haven't been deleted, they're just not there. I need to use the same links and not create new meetings as all my clients have the links saved. I just tested one link in an email that I had sent to a client and the meeting started, so it seems to be working. Can my meetings be reinstated to my account?

A

afloers

Newcomer

I have the same problem - by logging directly into zoom rather than via browser I found the upcoming meetings (which saved my work in part) but I was NOT able to find anywahere the past meetings and I also lost the associated Description which was very useful to me - this is the biggest disappointment I have ever had - unacceptable!

A

afloer

Newcomer

this has happened again, and what is worse is that it happened with a licensed paid account!

when I contacted zoom support, they replied that they need the ID of disappeared meetings to retrieve something, which is ridiculous: nobody takes note of zoom meeting IDs of course!

R

RegularZoomer

Newcomer

Stay vigilant with this. It took weeks of getting through the level 1 & 2 support techs before another finally talked to the engineers and verified they are secretly deleting events. Details from the engineers and our mitigation steps are here:
https://community.zoom.com/t5/Zoom-Meetings/Scheduled-Meetings-Disappeared/m-p/123386/highlight/true#M70440

Keep hounding them! They won't change this stoopid rule (which they clearly are ashamed since they don't advertise it) until there is enough noise.

S

SYS

Newcomer

How did you resolve this? All of my meetings have disappeared and I have meetings this afternoon! Thank you