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Feature Request: Make virtual filter mustache thicker

Hi, I have started to use the mustache virtual filter out of curiosity. It looks natural. People can tell if it's real or not. So I went on a team daily with the mustache. All of a sudden, I have way more authority, I am confident, I am in my A game.... Show more

Hi, I have started to use the mustache virtual filter out of curiosity. It looks natural. People can tell if it's real or not. So I went on a team daily with the mustache. All of a sudden, I have way more authority, I am confident, I am in my A game. The ascent was meteoric. I get respect, and tasks I assign in the morning are done before EOD. Suddenly, projects meet the schedule. I became a celebrity. I am well-known and recognized downtown. I had to act to support this new lifestyle, so I changed the color from the default dark brown to a black mustache. The next thing you know, I am taking all critical decision-making meetings with this black mustache. I am everywhere. Girls, booze, my own driver. I am the king of the hill. But lately, something started to break. I feel like this mustache is not thick enough to sustain my new lifestyle. I need a thicker mustache to fuel my success. That is why I am making this request. Please create a feature to make the mustache thicker. I need a broom on my face. Help me push my career forward. Thank you.


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call queue setup: ring 2 simultaneously, if no answer ring a 3rd...?

How do I setup a call queue to first ring two people simultaneously, and if no answer then ring to a 3rd person? I see it shown as an option in the call queue setup section (see included screenshot below, but I can't find directions on how to set it ... Show more

How do I setup a call queue to first ring two people simultaneously, and if no answer then ring to a 3rd person? I see it shown as an option in the call queue setup section (see included screenshot below, but I can't find directions on how to set it up that way. 

Zoom Call Que.jpg


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Feature Request: In-App Confirmation Capture

Product Area: Zoom Meetings / Zoom App ExperienceFeature Title: Native In-App Confirmation CaptureDescriptionCurrently, users who need to capture a visual confirmation (such as a meeting schedule confirmation, registration success, or similar in-Zoom... Show more
  • Product Area: Zoom Meetings / Zoom App Experience

  • Feature Title: Native In-App Confirmation Capture


Description

Currently, users who need to capture a visual confirmation (such as a meeting schedule confirmation, registration success, or similar in-Zoom-web messages) must use an external tool like the Snipping Tool or screenshot utility to capture the necessary information from the Zoom website.

This process is disruptive and inefficient, particularly for frequent users who are already operating within the desktop application.

Proposed Solution

We request the addition of a native feature within the Zoom desktop application that allows users to easily capture, copy, or save visual confirmations without needing to navigate to the Zoom website or use an external screenshot tool.

This could take the form of:

  1. A dedicated "Copy Confirmation" button on key confirmation pages/dialogs within the app.

  2. A built-in screenshot utility specific to the confirmation window, which automatically saves the image to a designated folder or copies it to the clipboard.

    User Benefit

Implementing this feature would significantly improve the workflow convenience and efficiency for users, allowing them to remain within the Zoom application ecosystem when capturing necessary documentation, thereby eliminating the extra steps of switching to a browser and using a third-party snipping tool.


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Resolved! Automatic logout

I get automatically logged out of zoom Workplace, when I login on a different computer (Macbook) with the same account. This is very annoying and I don't see a reason why. I'm also logged in on my iPhone and iPad simultaneously. Anybody knows a way o... Show more

I get automatically logged out of zoom Workplace, when I login on a different computer (Macbook) with the same account. This is very annoying and I don't see a reason why. I'm also logged in on my iPhone and iPad simultaneously. Anybody knows a way out?


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Dont waste your time

If you get a sales rep that cares, good for you, but mines was horrible. His name was JL and he would not help with setup. He would just direct us to other people, so I dont know why he was hired. Then to setup, the process takes long and you have to... Show more

If you get a sales rep that cares, good for you, but mines was horrible. His name was JL and he would not help with setup. He would just direct us to other people, so I dont know why he was hired. Then to setup, the process takes long and you have to keep chatting with others to get your phone system up and running. Then the biggest headache is setting up the SMS text messaging. It took numerous times to get it approved and you have to argue with customer service to help you with what is wrong with the SMS registration. After I got it done, which took two months by the way, they proceed to tell me that I must purchase another license and my team could not all text from the same phone number which is our main number for the office. At this point I am done with Zoom. I ended the subscription and you have to contact yet again customer service for this. Numerous agents have stated my account will end by this day and now they are saying it is on a soft pause and that I need to wait till it goes back to basic to terminate. I requested termination a month ago by the way. I had to call customer service because the guy John I was virtually talking to started yelling at me via text with all his exclamation points. It has been an exhausting experience and one I hope will. help someone else with not turning to ZOOM for their phone services. I hated the customer service and everybody is rude. Complete waste of time and energy when it is supposed to be an easy experience.


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Disable two-step protection.

Hello, I'm trying to disable two-step verification, but nothing I do seems to work.I followed the steps below to enable and disable it:- Log in to the Zoom web portal as an administrator.- In the navigation menu, click Advanced, then Security.- Under... Show more

Hello, I'm trying to disable two-step verification, but nothing I do seems to work.

I followed the steps below to enable and disable it:

- Log in to the Zoom web portal as an administrator.

- In the navigation menu, click Advanced, then Security.

- Under Security, click the Sign in with two-step verification toggle to enable or disable it.

It's disabled, but Zoom still asks for the second code when I log in, the second step of the verification.


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Speaker Notes missing during Zoom screen sharing – is this possible?

Hi every one, I am preparing presentations for zoom meetings and wanted to ask if there's a way to view speaker notes while screen sharing slides. I know speaker notes are easy to use in tools like power point or google slides , but during zoom meeti... Show more

Hi every one, 
I am preparing presentations for zoom meetings and wanted to ask if there's a way to view speaker notes while screen sharing slides. I know speaker notes are easy to use in tools like power point or google slides , but during zoom meetings it's not always clear how to keep notes visible without participants seeing them. 


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No access to my old e-mail address used to create my ZOOM account

Good evening,I have no more access to my original e-mail address used to create my ZOOM account! Therefore, I have no access to my zoom account while I have paid my bill (see the attached proof of payment).Could you please help me to access to my acc... Show more

Good evening,

I have no more access to my original e-mail address used to create my ZOOM account! 

Therefore, I have no access to my zoom account while I have paid my bill (see the attached proof of payment).

Could you please help me to access to my account?

With thanks,

Nkunzi


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Introducing Zoom AI Companion 3.0: Turn Conversations into Outcomes

Work today moves fast — meetings, docs, and notes scattered everywhere. Zoom AI Companion 3.0 brings it all together with a new flexible work surface that helps you create, automate, and complete work faster. With AI Companion 3.0, you can: Get resul... Show more
Work today moves fast — meetings, docs, and notes scattered everywhere. Zoom AI Companion 3.0 brings it all together with a new flexible work surface that helps you create, automate, and complete work faster.
 
With AI Companion 3.0, you can:
  • Get results faster – Turn your data and notes into polished documents, reports, and actionable insights.
  • Find information instantly – Use agentic retrieval to search across Zoom Meetings and Docs, Google Drive, Microsoft OneDrive, and more.
  • Work your way – Access AI Companion on the new web surface or across the Zoom Workplace app.
  • Reclaim your time – Let AI Companion manage meeting prep, follow‑ups, and scheduling so you can focus on what matters most.
  • Create personal custom workflows – Automate repetitive tasks without IT setup.
Whether you’re preparing for a meeting, writing a proposal, or analyzing insights across projects, AI Companion 3.0 helps you move from conversation to completion — all within Zoom Workplace.
 
Available December 15 for eligible paid Zoom Workplace plans at no additional cost or in the new AI Companion standalone paid plan.

Experience the next generation of AI Companion today.
 
AIC3.0_.png

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By
Community Moderator | Employee

“meetingService” is returning null.

Till 12/12/25 evening we were able to host live meetings & attendees were able to join. But from 12/12/2025 8:30pm IST evening, it is Unable to connect zoom webinars, Zoom App created is of type Meeting SDK using SDK credentials SDK key , SDK Secret.... Show more

Till 12/12/25 evening we were able to host live meetings & attendees were able to join. But from 12/12/2025 8:30pm IST evening, it is Unable to connect zoom webinars, Zoom App created is of type Meeting SDK using SDK credentials SDK key , SDK Secret.
“meetingService” is returning null. We need to get value or zoom won't start from Mobile Android.


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