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Automatic logout

Wolf1000
Newcomer
Newcomer

I get automatically logged out of zoom Workplace, when I login on a different computer (Macbook) with the same account. This is very annoying and I don't see a reason why. I'm also logged in on my iPhone and iPad simultaneously. Anybody knows a way out?

1 ACCEPTED SOLUTION

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Wolf1000!

Welcome to the Zoom Community! We're glad to have you here.

Zoom only allows you to be signed in to one computer, one tablet, and one phone at a time per account. If you sign in to your Zoom account on a second computer (for example, your MacBook), you’ll be automatically signed out of Zoom on the first computer. However, you can stay signed in on one computer, one mobile device (like your iPhone), and one tablet (like your iPad) at the same time.

This is a security feature and cannot be changed. If you need to use Zoom on multiple computers at the same time, you would need to use separate Zoom accounts for each device.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

3 REPLIES 3

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Wolf1000!

Welcome to the Zoom Community! We're glad to have you here.

Zoom only allows you to be signed in to one computer, one tablet, and one phone at a time per account. If you sign in to your Zoom account on a second computer (for example, your MacBook), you’ll be automatically signed out of Zoom on the first computer. However, you can stay signed in on one computer, one mobile device (like your iPhone), and one tablet (like your iPad) at the same time.

This is a security feature and cannot be changed. If you need to use Zoom on multiple computers at the same time, you would need to use separate Zoom accounts for each device.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @Wolf1000!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @Wolf1000!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?