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Registration Form Fields to Show in Email Notifications (More than just name and email)

How can I get the zoom meeting registration emails that are sent to me as the host of the meeting to include all of the information I request on the registration form? I have Questions & Comments as optional and I'd like to see that information in th... Show more

How can I get the zoom meeting registration emails that are sent to me as the host of the meeting to include all of the information I request on the registration form?

 

I have Questions & Comments as optional and I'd like to see that information in the emails that send to me whenever someone registers.

 

How can I do this?


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Do webinar delegates need a zoom account to join?

If I need my delegates to register before entry (for security reasons) do they also need a zoom account or to download the app?

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Zoom Event Session Tags Not Appearing in Lobby

Hello, We've added tags to a few sessions in our multi-session zoom event. They appear on the registration page on each of the sessions. See the image below, you can see two tags, one of them says construction. Unfortunately, they do not show up insi... Show more

Hello, 

We've added tags to a few sessions in our multi-session zoom event. They appear on the registration page on each of the sessions. See the image below, you can see two tags, one of them says construction.  

 

Screenshot 2025-01-15 115846.jpg

 

Unfortunately, they do not show up inside the lobby. See below. 

 

Screenshot 2025-01-15 115852.jpg

 

I can filter by audience and product, but users need to click into the filter button. Is there something I can do to make them show up in the lobby by default? 

 

Froyd_0-1736960612497.png

 


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Not able to view attendees names during live Webinar

Hi, I'm having an issue viewing the attendees information during a live Webinar. I tried to turn on and off the feature, tries to reset all my setting it checks that i can view all but when I jump on live webinar the feature doesn't work. Also the ch... Show more

Hi, I'm having an issue viewing the attendees information during a live Webinar. I tried to turn on and off the feature, tries to reset all my setting it checks that i can view all but when I jump on live webinar the feature doesn't work. Also the chat feature, I can't see the chat of my clients during my zoom, i tried to turn on these setting but still no working. Does anyone have a clue what I'm doing wrong? I have a licensed account for up to 500 participants. 


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Enhancing Engagement with Simulive in Zoom Events

In the ever-evolving world of virtual events, creating a seamless and engaging experience for attendees is key. One feature that’s helping event organizers strike the perfect balance between preparation and live interaction is Simulive in Zoom Events... Show more

In the ever-evolving world of virtual events, creating a seamless and engaging experience for attendees is key. One feature that’s helping event organizers strike the perfect balance between preparation and live interaction 

is Simulive in Zoom Events. This tool has become a game-changer for many professionals, including myself, who aim to deliver polished presentations while staying accessible to their audience.

 

Recently, I had the opportunity to host a Zoom Event where I leveraged the Simulive feature. For the main session content, I pre-recorded my presentation, allowing me to deliver my message with precision and consistency. During the event itself, I stayed behind the scenes in the Backstage area, monitoring the session and responding to attendees’ questions in real time. This approach not only helped me engage with my audience more effectively but also reduced the pressure of speaking live.

 

What makes Simulive so unique is the ability to transition seamlessly from a pre-recorded session to live interaction. Once the pre-recorded content ended, I stepped into the spotlight for a live Q&A session. This combination of polished delivery and real-time interaction added a personal touch that attendees 

truly appreciated. Simulive also provides flexibility for event hosts. While you must be present during the session's transition from pre-recorded to live, you’re not required to stay for the entire duration of the playback. This means you can multitask or handle other event logistics, knowing you’ll step in when it’s time to engage directly with attendees.

 

Whether you're managing a large-scale virtual conference or running a focused educational webinar, Simulive offers a perfect blend of structure and spontaneity. By preparing your content in advance and staying available for live interaction, you can create an event experience that’s both professional and highly engaging.

 

Have you tried Simulive yet? If not, I highly recommend exploring it for your next Zoom Event. It’s a tool that truly empowers you to deliver the best of both worlds.

 

Things to consider: 

Limitations of Zoom Events simulive webinars

  • During the simulive phase, hosts and panelists cannot speak or appear on live video in front of webinar attendees and can only use the chat and Q&A features. However, once the simulive playback ends and the webinar transitions to live (if the option was enabled), all previously restricted features—such as video, audio, and full interaction—are enabled.
  • Only the speaker view is selected in recordings, even if you recorded with multiple views.
  • Hosts can’t add multiple cloud recordings to a single simulive webinar.
  • Since simulive webinars start automatically, they do not support practice sessions. If backstage is used, access to backstage will begin at the scheduled time.

    iambobsat_0-1737051105450.jpeg


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Custom Domain links in Zoom Events/Session generate SSL Handshake error

If you have a CUSTOM DOMAIN set up for your Zoom Events/Sessions license (see this), please check to see if it is working. Zoom engineers are troubleshooting a ticket I've entered about this error which causes ALL of my user-facing event pages (Hubs ... Show more

If you have a CUSTOM DOMAIN set up for your Zoom Events/Sessions license (see this), please check to see if it is working.

 

Zoom engineers are troubleshooting a ticket I've entered about this error which causes ALL of my user-facing event pages (Hubs and session landing pages) to generate this error:

Ray_Harwood_0-1733417631528.png

See this Zoom Clips for how this affected a client event announced on LinkedIn:

https://us02web.zoom.us/clips/share/A2F3MRYxd3A5NEs3SVRpQ2Z5TG9Fa2xoZ1Z3AQ 

 

Please post a reply here if you are experiencing this issue.


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How to set up a zoom session

Hi! I have upgraded my plan to include zoom sessions for a given number of attendees. I am in zoom events and I have added all of my business and billing information (setting up registration payments through stripe), but how do I start creating my ev... Show more

Hi!

 

I have upgraded my plan to include zoom sessions for a given number of attendees. I am in zoom events and I have added all of my business and billing information (setting up registration payments through stripe), but how do I start creating my event?

 

Thanks!


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Resolved! error installing zoom outlook plugin

i had the zoom outlook plugin successfully up and running on my PC (Windows 11, Outlook 2024 LTSC) but the latest update of the plugin didn't install, showing error message "error applying transforms. verify that the specified transform paths are val... Show more

i had the zoom outlook plugin successfully up and running on my PC (Windows 11, Outlook 2024 LTSC) but the latest update of the plugin didn't install, showing error message "error applying transforms. verify that the specified transform paths are valid" (in german) on setup. 

Tried several things including uninstalling the plugin which worked but didn't fix the issue. Now the outlook plugin is all gone but still whenever i try to reinstall it i get this error message.

Any ideas how to fix this issue and get the zoom outlook plugin installed again ?


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Screenshare Viewing Problem - Only Half My Screen is Used

This problem has happened on two meetings hosted by the same organization. (Let's call it Org M.) When viewing a screen share in portrait mode, the share was only partially displayed on the top half of my screen. The bottom half was black or dark gra... Show more

This problem has happened on two meetings hosted by the same organization. (Let's call it Org M.)

 

When viewing a screen share in portrait mode, the share was only partially displayed on the top half of my screen. The bottom half was black or dark gray and only contained the name of the  sharer on the left.

 

In landscape mode, the shared screen was also displayed only on the top half of my screen. I could see the whole image but, because only half of my screen was being used, it was significantly reduced in size. The bottom half of my screen was also black or dark gray and only contained the name of the sharer on the left.

 

I've attached two screenshots.

 

I tried pinching and expanding with my fingers but nothing happened. I changed some settings that I thought might affect the problem, although none looked like they would, and they didn't.

 

Is this a problem that I can fix on my end or is it something that is happening on the broadcaster's side? If I can fix it, how?

 

I'm running Zoom for ipad 6.3.5 on an ipad mini 6. The ipad is set to full screen.

 

While I was connected to the meeting on my iPad I logged in with an iPhone and the problem was not happening on the phone.

 

The problem also happened for a few seconds and then immediately corrected itself when attending a meeting hosted by a different organization. At that time, my IP was having service problems. But both times the problem occurred with Org M, I had a good connection and the problem didn't self-connect.

 

Thanks for any help.


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Mac version of desktop client not supported on Monterey.

This question was asked previously (years ago) and the answer that worked back then isn't working for me. I have to download this onto my 4 year old's computer (she has an old one because... she's 4!) and I don't want to upgrade a computer. Her schoo... Show more

This question was asked previously (years ago) and the answer that worked back then isn't working for me. I have to download this onto my 4 year old's computer (she has an old one because... she's 4!) and I don't want to upgrade a computer. Her school requires Zoom desktop client.
Each time I download, it says it's not supported. I've tried all the work-arounds I can find on the internet so far. Any suggestions are appreciated!


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