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Does Zoom integrate online game sharing via screen like livestream but for internal use?

While zooming I tried to access an online gaming website, it was legal to share in class but when I shared it the connection was not good. Is it because of my zoom settings?Should I tweak some settings? Please give me some suggestions.May I give you ... Show more

While zooming I tried to access an online gaming website, it was legal to share in class but when I shared it the connection was not good. Is it because of my zoom settings?

Should I tweak some settings? Please give me some suggestions.

May I give you the link to the website where I have the image tearing problem?


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Resolved! Meetings vanished

zoom actualized automatically to a new version, and now my recurring meetings are not showing up, how can I recover those?

Thank you

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preventing user taking screenshot

Dear Zoom developer, Is there an option that will allow us to share screen and at the same time prevent other users to take screenshot of what we share? This feature will be very useful for some sensitive information or information with certain level... Show more

Dear Zoom developer,

 

Is there an option that will allow us to share screen and at the same time prevent other users to take screenshot of what we share?  This feature will be very useful for some sensitive information or information with certain level of confidentiality.

 

Thank you.

 

Best regards,

Roger


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Resolved! Zoom Rooms - Ray Baum compliance required?

We are a medium size company with around 100 Zoom Rooms in the US - Trying to find out if Zoom Rooms fall under Ray Baums act for dialing 911.What I have tested and found so far Dialing 933 from a room that has not had a phone license assigned - call... Show more

We are a medium size company with around 100 Zoom Rooms in the US - Trying to find out if Zoom Rooms fall under Ray Baums act for dialing 911.


What I have tested and found so far

 

Dialing 933 from a room that has not had a phone license assigned - call fails. most of our rooms have not been configured with an extension as dialing out would current count against zoom meeting phone call minutes - didn't require an extra phone license.

 

If we assign a basic phone license it can dial 933 ( but then can not dial out otherwise ) - but it uses the default site address and does not follow settings for more specific e911 info ( I wanted to include the room number itself)   - even though there is an option to use a different address when you assign it a zoom phone license.
I tried setting an unlimited license and it's still giving the programmed building address and not the address chosen in the drop down.

Ideally I would like to have an emergency location added per Zoom Room  - these are fixed locations and won't be moving around, I am guessing zoom wants to deprecate the old method of calling out using zoom meeting minutes and switch people over to using Zoom Phone - but as neither method will be compliant I am currently stuck. 


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Request for Refund – Zoom Workplace Pro Annual Subscription

Hello,I would like to request a refund for a recently charged Zoom Workplace Pro Annual subscription.The subscription was charged at the start of the billing period, but I did not intend to continue with the annual plan. The service has not been acti... Show more

Hello,

I would like to request a refund for a recently charged Zoom Workplace Pro Annual subscription.

The subscription was charged at the start of the billing period, but I did not intend to continue with the annual plan. The service has not been actively used since the renewal, and the request is being made immediately after the charge.

As the billing period has just begun, I kindly ask for a full refund in line with Zoom’s refund and cancellation policy.

Please let me know the next steps to proceed with this request.

Thank you for your assistance.

Best regards,
Invoice Number: INV335249712


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Missing recording-Need help

Hi, I joined a Zoom meeting as a guest (not signed in). The host was having trouble recording, so I selected "Record" on my side. I heard the Zoom audio message confirming that the recording had started.When the meeting ended, I lef the meeting, and ... Show more

Hi,

 I joined a Zoom meeting as a guest (not signed in). The host was having trouble recording, so I selected "Record" on my side. I heard the Zoom audio message confirming that the recording had started.

When the meeting ended, I lef the meeting, and I never saw any message about it processing or saving. But I did see a message to sign in to see your recording. No file shows up on my device and nothing appears in my Zoom account.

Is it possible to recover this recording in this situation — when the participant was a guest and the recording may not have finished processing?

Any guidance would be appreciated, I cannot get any live person from Zoom to help me.


Sent from my iPhone


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Meeting history

Hi All, 

I am unable to view my meeting history from 1st June to 14th July even after customising the dates. I can see the history of 15th July to 14th August. Could anyone please help me with the same. 

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Automatically Save Closed Caption Transcript

The Auto-Generated Closed captions are a very useful tool on meetings, and I know that we have the ability to save the transcripts. I would like to see an option to automatically save the transcript of meetings, differentiated based on whether I am a... Show more

The Auto-Generated Closed captions are a very useful tool on meetings, and I know that we have the ability to save the transcripts. I would like to see an option to automatically save the transcript of meetings, differentiated based on whether I am a participant or host. Or at least a prompt. As it currently stands if I forget to save the transcript before I leave a meeting there is no way to recover it. 

 

Tyler


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2 on zoom, same camera

HI

At time my wife and I will be at a zoom meeting- when we do one of fades in and out, depending how far that person is away from camera.

Is there a setting to solve this issue?

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Request for Subscription Cancellation and Billing Confirmation

Hello,I am currently using a subscription plan that renews on October 16, 2026. I have already requested to cancel this subscription.I would like to pay only for the charges incurred up until December, and since I have requested cancellation, I would... Show more

Hello,

I am currently using a subscription plan that renews on October 16, 2026. I have already requested to cancel this subscription.

I would like to pay only for the charges incurred up until December, and since I have requested cancellation, I would like to ensure that no charges are billed from January onward.

For your reference, the annual cost of the plan is KRW 223,700, and I am currently being charged KRW 18,641 per month.

Please confirm that the subscription will be terminated accordingly and that no further charges will be applied after December.

Thank you for your assistance.

Best regards,


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