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Missing recording-Need help

SharonW22
Newcomer
Newcomer

Hi,

 I joined a Zoom meeting as a guest (not signed in). The host was having trouble recording, so I selected "Record" on my side. I heard the Zoom audio message confirming that the recording had started.

When the meeting ended, I lef the meeting, and I never saw any message about it processing or saving. But I did see a message to sign in to see your recording. No file shows up on my device and nothing appears in my Zoom account.

Is it possible to recover this recording in this situation — when the participant was a guest and the recording may not have finished processing?

Any guidance would be appreciated, I cannot get any live person from Zoom to help me.


Sent from my iPhone

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