Until the last couple of weeks my zoom meetings have been exported/synced directly to my ical calendar. This has sudden ly stopped working and I cant seem to reset it - keeps trying to get me to use Microsoft Outlook. Really annoying when this has been working perfectly until now. Im thinking I will have to stop my account and look for an alternative.

I canceled my subscription exactly one day before it was set to renew, but the following day, I was charged for Zoom again. I canceled once more, only to be informed that I have an unpaid invoice and will lose access to my account. I disputed the charge with my bank and got a refund, but when I tried to contact Zoom, I discovered there is no customer service number to call. It’s ridiculous that the only option is to wait for a long time on chat, only to be disconnected before any resolution. Now, they've sent a request to my bank for a check! What?? I find Zoom frustrating—it's all about pushing their products. I'm done with this app and will never use it again. Their policy of charging accounts even after cancellation is unacceptable. I will be filing a complaint with the Washington Attorney General and will keep you all posted. They cannot treat customers like this.

We are highly doubtful about the use of AI. These machines are not only energy-drainers, they are data extractors, and necessarily affect communications in myriad unwanted and unexplained ways. There is zero evidence that the power they offer will be resisted by the companies that build them or deploy them. For these reasons (and deeper more philosophical ones) we are preparing for a world in which computers have become unusable. We rely on Zoom for a very large part of our participation in world affairs, so it will be very sad if Zoom has to go. But if we cannot function AI-free, so be it.

Our ATA Poly 400 is provisioned and registered with Zoom. I connected the ATA's phone port to the door box after provisioning. I press the button on the door box after connecting, but nothing happens. The receptionist should be able to hear it, but it's not. I believe that in order for the receptionist's phone to ring, the ATA must be set up for Ring Down.

Could someone please tell me how to set up the Ring feature on the receptionist's phone?

I am running Windows 11. Everytime I try to join a meeting on the desktop app, the meeting will open, ask if I want to join with computer audio, and when I click to join it crashes the window, loads the window again a second time, and then crashes. WHen I try to join again, it says that I am already in a meeting and asks to close it. I am also unable to join via web browser before updating to the most recent version. I have done an uninstall and done a clean install with CleanZoom. I have tried both the 64 and 32 bit versions and neither work.

Hi everyone,

I'm hoping someone in the community might be able to provide some guidance or share their experience with canceling a Zoom subscription.

Here's my situation: I've been charged for my Zoom subscription for May 2024 to May 2025, but due to a change in circumstances, my organization will no longer be using the service. I'm wondering if it's possible to terminate the subscription and potentially receive a refund for the unused period.

Has anyone gone through a similar process before? If so, could you please share any tips or advice on how to approach Zoom support with this request? I'd greatly appreciate any insights you can offer.

Thank you in advance for your help!

Best,
LW

Hello Zoom family:

I've downloaded the Zoom Workplace APP(Version 6.3.5)on my macbook pro m4.

When I try to turn off the virtual background and click the 'None' option from the Virtual background, it still shows me a background (a picture of trees and waterview), but I'm unable to get rid of it.

Does anyone have this same problem?

I appreciate your help.

Hello,

Recordings, Hi - I have the Zoom Pro version and do not know why my Zoom recordings are now saving as 'double_click_to_convert_01' (raw format) - why is this, and how can I convert the recording to MP4 please? I would appreciate any help to resolve this issue.