Here is the question I sent to Zoom Support:

I have Zoom sessions, and am planning a one-session event for the end of February. I have the monthly-payment plan (100 attendees max), because my next event won't happen until next November, and I will cancel my Zoom Sessions in March, and reinstate it in October. My February meeting is expected to have about 200 attendees - is it possible to add the "Large Meeting" add-on to "Zoom Sessions" specifically for my Feb event?

Their response did not actually offer a reasonable solution:

"I understand your concerns regarding the upgrade of your Zoom Sessions participants by purchasing the Large Meeting add-on. I'll be glad to assist you with this.

Please be informed the Zoom Events and the Large Meeting add-on are different plans. In order for you to increase your Zoom Sessions' participant capacity, you need to upgrade from Zoom Sessions 100 to Zoom Sessions 500."

I replied with the following:

I do not want to pay $4500 to have 250 people in one session.  This is a one-off session that likely will never happen again.  Typically any of our sessions are for less than 100 people. I do not need an annual subscription.

Is Zoom sessions 500 available on a monthly plan?  Does not seem to be... but can it be for me given my situation? What is the cost to stay on a monthly 100 sessions plan if there are additional people above 100 that join?

I am hoping that a literate human with actual hands-on experience would have a solution for me. I am willing to pay per person for attendees over 100, but no one will tell me how much that costs. I have unsuccessfully attempted to get answers through their chatbot, and then I believe the customer support module was also AI. No one seems to understand my request.  I don't want to switch to "Events" or "Webinars" but maybe I have to?  I like the production value features of sessions... 

Thank you for your advice!

Hello,

Recently we scheduled a webinar and during this process we had the option to set an Alternative Host for the meeting. At the time we did not set it up because we needed to upgrade our colleague's account.

However, now that the account has been upgraded it seems that I cannot find the option to add him anymore. Is it not longer possible since the webinar is already scheduled, or does it move places from the tabs?

Apologies for the newbie question but this is the first webinar we run on Zoom.

Thanks for your help.

I had a situation (n=3) where the scheduled meetings in Zoom disappeared from account.  When folks went to login, meeting link was no longer valid.

ZOom support says it is connected to my Google calendar and if I delete from Google calendar, it will delete from account.  Never wanted any connection to my Google calendar anyway...I don't use Google calendar for work.

Any suggestions to disconnect all communication between Zoom and Google?  

Hello Zoom Community,

I need help understanding a recent issue with our Zoom Pro subscription. We subscribed to Zoom Pro in December 2024, and our plan was supposed to last for one full year, ending in December 2025. However, we noticed that the status was marked as "Cancelled" on January 17, 2025, despite the subscription being active until December 2025.

Has anyone else experienced a similar issue or can offer insight into why this might have happened? We're hoping to resolve this and understand if it was a mistake or if there's something on our account that needs attention.

Thank you in advance for any assistance!

Best regards,
Ferds

Hello, we work in Turkey and most of our meeting are in Turkish. We have new foreigner colleague. He needs to simultaneous translation of the meetings. When he manually opens translation to English, it really does not work. Subtitle of the Turkish version works well but it does not translate into English good. How can we solve this problem? Do we need to do something else or do you have any other suggestions to make him understand simultaneously?