Zoom will not open on iMac Sequoia | Community
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M
Newcomer
manofkent53
Newcomer
January 20, 2025
Solved

Zoom will not open on iMac Sequoia

  • January 20, 2025
  • 3 replies
  • 0 views

Zoom will not open on my iMac with Sequoia OS.   I get an error message  "

You can’t open the application “zoom.us” because this application is not supported on this Mac.

I try to open it via Safari and I get distorted audio which seems to interfere with other members of meeting.  

I have tried uninstalling and reinstalling the software but it does not work.

    Best answer by Frank_TB

    Hello,

    There is an intel version for Mac and a silicone version for Mac. Did you download he correct installer?

     

     

    Regards

    If my reply helped, don't forget to click the accept as solution button!

    3 replies

    F
    Community Champion | Customer
    Frank_TBAnswer
    Community Champion | Customer
    January 20, 2025

    Hello,

    There is an intel version for Mac and a silicone version for Mac. Did you download he correct installer?

     

     

    Regards

    If my reply helped, don't forget to click the accept as solution button!

      M
      Newcomer
      manofkent53Author
      Newcomer
      January 21, 2025

      Thanks for the help.  It's easy when you know how.  i didn't know there were two different processors, but I do now.   Cheers

        B
        Newcomer
        bilge
        Newcomer
        December 30, 2025

        Thanks.. Zoom did not defined the heading as PROCESSOR. User automatically click on the Apple name. 
        Zoom also know, how to manage user behavior.. using a trick like this, is not normal, not kind..

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