Zoom will not open on iMac Sequoia

[manofkent53]

Zoom will not open on my iMac with Sequoia OS.   I get an error message  "

You can’t open the application “zoom.us” because this application is not supported on this Mac.

I try to open it via Safari and I get distorted audio which seems to interfere with other members of meeting.  

I have tried uninstalling and reinstalling the software but it does not work.

[Frank_TB · Accepted solution]

Hello,

There is an intel version for Mac and a silicone version for Mac. Did you download he correct installer?

Regards

If my reply helped, don't forget to click the accept as solution button!

[manofkent53]

Thanks for the help.  It's easy when you know how.  i didn't know there were two different processors, but I do now.   Cheers