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How to turn off automatic email invitations?

RiverST
Newcomer
Newcomer

Hi all, 

 

I create events using Swoogo, and I use the virtual integration with Zoom to create Zoom meetings for my online events. 

Swoogo already sends users a secure link to the Zoom meeting that forces them to sign in through Swoogo (so that our registration and attendance data is correct). 

 

The issue is that Zoom also separately sends users an invitation to the meeting, and that link can be used by anyone, including users who haven't signed in, so we can't get their attendance data. 

Is there a way in Zoom account settings to turn off the automatic email invitations?


Thanks

2 REPLIES 2

FrustratedwithZ
Newcomer
Newcomer

This seems to be a repeated question and no help from Zoom with either their half baked AI bot, site info and now even this community has no answers posted for this question found multiple times.

 

Coach_Nykki
Newcomer
Newcomer

🩺 How to Turn Off Automatic Zoom Email Invitations & Notifications

🔹 Step 1: Log Into Zoom on the Web

Go to 👉 https://zoom.us/signin
(You must do this from the web browser, not the desktop app.)


🔹 Step 2: Go to the Correct Settings Page

Once logged in, look at the left-hand sidebar and click:

Settings → Email Notification

If you’re an account owner or admin, this may be under:
Admin → Account Management → Account Settings → Email Notification (tab)


🔹 Step 3: You’ll See a List of Email Notification Options

Here’s what you’ll find — and what you should toggle OFF 👇

Setting Description Recommended Action
When attendees join meeting before hostSends you an email when someone joins before you.🔴 Turn OFF
When a meeting is canceledEmails participants when you cancel a meeting.🔴 Turn OFF
When a meeting is scheduled, rescheduled, or canceledSends auto-invites and updates to participants.🔴 Turn OFF
When the cloud recording is availableNotifies you and participants when recording finishes.Optional — Turn off if you don’t want attendees to get it.
When an alternative host is assignedSends emails to hosts/participants.🔴 Turn OFF
When the meeting summary with AI Companion is available (newer Zoom feature)Sends post-meeting recap emails.🔴 Turn OFF

After toggling each switch off, Zoom will automatically save the change — no need to click “Save.”


🔹 Step 4: Double-Check Calendar Integrations

If you schedule meetings from Google Calendar or Outlook, those platforms may still email participants.

To stop that:

  • Schedule the meeting directly inside Zoom.

  • Then copy the meeting link manually and paste it into your own branded email instead of using the calendar invite.


🔹 Step 5: (Optional) Disable Invite Email for Webinars

If you’re hosting webinars:

  1. Go to Webinars → Edit → Invitations

  2. Uncheck Send Confirmation Email to Registrants (or similar wording).

 

It's a freaking shame that I had to ask ChatGPT because I am hosting a virtual summit in January 2026 and emails will be coming from the HeySummit platform and I had to tun these off to connect my Zoom for the live sessions.

 

I really hopes this helps someone!