I mainly use my whiteboard while teaching and the new version does not allow my pupil to write on the board.

When I try to allow them to share it says that' I have disabled collaboration with users outside my organisation"/

I have no organisation. Ii is usually just me and a pupil. HELP  with the old whiteboard it was SO easy

Have been playing around with brand new Zoom whiteboard feature. Overall it looks great but I encountered some issues so far I'm hoping other users or Zoom staff can help troubleshoot: 

1) I found that I could work on a new whiteboard in a meeting as a host that was visible to my participants but participants were unable to contribute to/ collaborate in the whiteboard even though I selected the option to all participants to be able to edit. Anyone else having this issue?  

2) Another user, (one of the participants in my meeting) had pre-built a whiteboard in their zoom account outside a meeting and shared it with the zoom account I was using. It did show up in the whiteboard dashboard of my zoom account but when I went to open whiteboard in that meeting the whiteboard that had been shared with me didn't show up. 

3) I noticed the toolbar in the whiteboard when in in-meeting mode is pretty limited compared to the toolbar when using whiteboard outside of a meeting. For example, the "grab" tool to move around the whiteboard without selecting items is missing which is of course very limiting. 

4) Is there a way for participants to have the option of contributing/ collaborating on the Whiteboard anonymously? (Without attribution to their user-name). 

5) Are there planned updates for keyboard accessible alternatives for navigating the whiteboard? 

Thanks! Would appreciate any insight on these issues 

I have searched and can't find a way to enable external participants to collaborate on a whiteboard template. The box that enables this is not active (light grey - can't click on it to share). I keep getting the message that my organization (I'm the owner and sole administrator) does not allow external participation. Any idea of how I can fix this? Thanks

Hello !

I am trying to change the Default Access Level from "Only Invited Users" to "Anyone" but it is said "Your admin has disabled this setting for your organization". What can I do to change this ?

Many thanks for your help.

Xavier

Hi,

I have a new account that I have set up.  I believe it is a private account with paid Zoom One Pro Annual license, with the paid unlimited whiteboards add on as well.

I am the account owner and only member.  When I try to share a white board with one of my clients after a meeting is done, I get the error "sharing with users from this organization is disabled by your admin"

Well I should be the Admin of my account, right?  But I can't find any settings to do with this anywhere and I am frustrated.  Does anyone have advice on how to enable myself to share my whiteboards with whomever I please?

Thanks.

Hello Palmer,

Thank you for your response but I do not have the possibilities that you show me on your screenshots. I would like to send my 4 screenshots. This way you will be able to understand what is happening on my Zoom. How can I send them to you? Is it possible to speak with someone from the Zoom company directly to resolve the issue. I hope that someone could help me Thank you for your reply.

Bonjour, when I write a Vietnamese text, this text disapear !! (was ok before with oldest version of Zoom !!)

It's ok with french or American text !!...a solution for me ? Merci Please tell me how to recuperate the classic  whiteboard more easy and flexible to use. here my zoom Version :5.17.11 (31580)

I'm having trouble with the "new" whiteboard.

1) How do I open a blank/empty whiteboard WITHOUT a template?

2) In the new whiteboard, how do I erase all? I found the eraser but it does not erase everything. I want to be able to completely clear the whiteboard of all previous drawings, lines, etc.

Please help. Thank you.