Zoom Whiteboard
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What is Zoom Whiteboard?

Zoom Whiteboard is an all-in-one virtual workspace tool for hybrid and remote teams that creates a place to share ideas before, during, and after a Zoom Meeting. Explore the Zoom Community's Recent Activity below to join the whiteboard conversation and connect with other members. If you are still looking for support, browse our Zoom Whiteboard support articles or start a new discussion below!

Recent Activity

Resolved! Fix the scroll wheel behavior in Zoom Whiteboard

Prior to this week, using the scroll wheel on my mouse or dragging up/down on trackpad would scroll around the canvass about Y axis, and holding Shift + scroll wheel would scroll along the X axis. Exactly as you'd expect on something like a browswer ... Show more

Prior to this week, using the scroll wheel on my mouse or dragging up/down on trackpad would scroll around the canvass about Y axis, and holding Shift + scroll wheel would scroll along the X axis. Exactly as you'd expect on something like a browswer window. Now using the scroll wheel increases and decreases the magnfication. There is no combination of modifier keys that will let you scroll on the Y axis.

 

This is extremely not useful! Moving about the canvass used to be effortless, but now I have to swticth to the hand tool to drag myself about the canvass or manually drag the scroll bar on the side of the window. I don't understand why they would change such a critical feature. Is there any user control over this?

 

I'm on Version: 6.1.0 (35886) using a Mac and I uninstalled and reinstalled if that matters.


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Whiteboard resizing when I use the toolbar

When teaching my math class, I always screenshare the classic whiteboard because it's bigger. When I click the toolbar to erase what I wrote, the whiteboard minimizes by about 30%. This just started today. If I want to change the ink color, nothing g... Show more

When teaching my math class, I always screenshare the classic whiteboard because it's bigger. When I click the toolbar to erase what I wrote, the whiteboard minimizes by about 30%. This just started today. If I want to change the ink color, nothing goes wrong. Touching my pen to anything I usually do on that toolbar minimizes the whiteboard every time.

 

I just uninstalled Zoom Workplace Pro yesterday in order to update it via reinstalling. That's because the update instructions use features I don't have. I repeated that process this morning to no avail.

 

My version is now 6.2.3 (47507) on a Dell Inspiron 3793 laptop (Windows 11).

 

Is anyone else having this issue?


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Whiteboard: switching between Collaborating and Presenting modes

When opening a whiteboard inside a meeting, I get the option of Collaborating Mode and Presenting Mode. This works great. However, I cannot find a way to switch between modes once the whiteboard is already open. Is this possible to do? Or is the only... Show more

When opening a whiteboard inside a meeting, I get the option of Collaborating Mode and Presenting Mode. This works great. However, I cannot find a way to switch between modes once the whiteboard is already open. Is this possible to do? Or is the only way to exit the whiteboard and open it again in Presenting mode or vice-versa?

I am using the Zoom Web Client in Chrome

joaquingarcia_0-1734688889313.png

 


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Resolved! Receiving error: cannot find collaboration server

Hello, I am attempting to create a new whiteboard and I keep getting this error below: Cannot find collaboration servers-code-cc588a225c-1734626848045 When I try to exit out of the pop up box it takes me back to the whiteboard homepage. I am unable t... Show more

Hello, 

I am attempting to create a new whiteboard and I keep getting this error below: 

 

Cannot find collaboration server
s-code-cc588a225c-1734626848045

 

When I try to exit out of the pop up box it takes me back to the whiteboard homepage. I am unable to open any previous whiteboards either. Please help! 


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Zoom Room Whiteboard (New) not loading

Hello, I'm trying to open the Zoom Room Whiteboard (New) for a Zoom Room Touch and I'm getting the error: "Couldn't Load Whiteboard - connections error code 100000401". See attached picture as well.The classic whiteboard is opening and working fine. ... Show more

Hello, I'm trying to open the Zoom Room Whiteboard (New) for a Zoom Room Touch and I'm getting the error: "Couldn't Load Whiteboard - connections error code 100000401". See attached picture as well.Image (2).jfif

The classic whiteboard is opening and working fine. Any help or tips on how to addressed this issue will be greatly appreciated. Thank you


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Share whiteboards with external lists

Hi , I've been getting so many emails lately asking to edit whiteboards from strange Zoom accounts , I'm sure I haven't attended any of the meetings.
Does Zoom have a whiteboard sharing invitation feature for external users?

Problem with using stylus and tablet for whiteboard

Hi, I've been using Zoom for a while for teaching and often write things on the whiteboard with my stylus and tablet. I have a Wacom tablet and stylus. Until recently, everything has gone fine. However, for some reason, now when I write things using ... Show more

Hi,

 

I've been using Zoom for a while for teaching and often write things on the whiteboard with my stylus and tablet. I have a Wacom tablet and stylus. Until recently, everything has gone fine. However, for some reason, now when I write things using the stylus and tablet some of the strokes are recorded and some are not. Sometimes strokes will trigger a ripple around the cursor but the stroke won't be recorded. In other apps, I don't have this problem, only with Zoom. And as I said, this only became a problem recently. It has become so annoying that I have to screen share and use a whiteboard somewhere else. I did a search on Google but couldn't find how to fix it.

 

Any help would be most appreciated.

 

Thank you.


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pasting an image on whiteboard while in a meeting

hiso i use zoom meeting to teach math, on my pc.i used to start the meeting by sharing whiteboard.recently, i noticed there are new whiteboards, so i try to use them. when i am not in a meeting, and i create a whiteboard, i can add an image (a file f... Show more

hi

so i use zoom meeting to teach math, on my pc.

i used to start the meeting by sharing whiteboard.

recently, i noticed there are new whiteboards, so i try to use them. when i am not in a meeting, and i create a whiteboard, i can add an  image (a file from my pc). but when i am in the middle of a meeting, i cant add an image. this option doesnt exist on the tool bar.

is there a way i can do it?

thanks!


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Put off rectangle "follow me" from whiteboard

Hello,

 

How can I put off recrangle "follow me" from the whiteboard? I'd like to use its place.

 

Thanks in sdvance for any idea

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Help! Auto arrangement of all nodes in Mind Map in Zoom Whiteboard

Mind Map in Zoom Whiteboard is not automatically arranging all items  in the map / all nodes in the map unless we click "Tidy" button. It helps if maps gets auto arranged of entire map when we expand or collapse nodes.

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