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Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

What is Zoom Team Chat?

Zoom Team Chat connects teams and streamlines communication through securely integrated messaging software. Explore the Zoom Community's Recent Activity below to join the Team Chat conversation and connect with other members. If you're still looking for support, browse our Zoom Team Chat support articles or start a new discussion below!

Recent Activity

Turn off status message banner

Is it possible to permanently turn off someone else's status message? This never used to be there, is this part of an update? I keep clicking the X to the right but the Status message keeps coming back. I don't want to see the status message as it is... Show more

Is it possible to permanently turn off someone else's status message? This never used to be there, is this part of an update? I keep clicking the X to the right but the Status message keeps coming back. I don't want to see the status message as it is irrelevant as some people do not use it as status message. I have removed the status message in the screenshot below but it pops up in a grey banner at the bottom of the screen where the text I have put "some text here...." 

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Can't find the saved chat...

OK, I've been using saved chat for a long time. Sometime in February, the chats are saving somewhere else. I can't find them in my local Zoom folder or on the Recordings tab. Help!

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Impossible to share content

I had operated all the suggested remedies but alas,  it is impossible to share content 

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No longer receiving chat notifications

In the last month, I have been unable to receive chat notifications on the desktop client. Previously, I would get an audible tone and a bouncing icon on my Mac. First, the tone stopped. Now, I have no bouncing icon and no number badge. I have uninst... Show more

In the last month, I have been unable to receive chat notifications on the desktop client. Previously, I would get an audible tone and a bouncing icon on my Mac. First, the tone stopped. Now, I have no bouncing icon and no number badge. I have uninstalled and reinstalled, toggled my settings, reset my PRAM settings and nothing has changed. Any other ideas?


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Keep New Chats Open

I know the setting to Show notification banner on screen until dismissed. This is a great feature. Is there a way to keep all new chat notifications on screen until dismissed. It seems only the latest chat notification stays on screen. So if I have t... Show more

I know the setting to Show notification banner on screen until dismissed.  This is a great feature.  Is there a way to keep all new chat notifications on screen until dismissed.  It seems only the latest chat notification stays on screen.  So if I have three people send me a chat, only the last notification stays on the screen.


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Резко пропал звук

Здравствуйте! Такая проблема: Долгое время пользовалась зумом, всё было хорошо. Вчера 05.12 звук во время конференции в zoom. Звук пропал на ноутбуке. При этом, звук работает во всех приложениях zoom. В настройках также не воспроизводится звук при пр... Show more

Здравствуйте! Такая проблема: Долгое время пользовалась зумом, всё было хорошо. Вчера 05.12 звук во время конференции в zoom. Звук пропал на ноутбуке. При этом, звук работает во всех приложениях zoom. В настройках также не воспроизводится звук при проверки (проверяла динамики ноутбука и наушники).
Микрофон работает, а звука нет. 2 раза переустановила программу, перезагрузила ноутбук несколько раз, искала ответ в интернете, спрашивала у знакомых. Ответа так и не нашла. Что делать в такой ситуации?

Очень надеюсь на вашу помощь! 


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Channels disappear

Hi there
I've got a problem. My recent channels have disappeared from the list of channels. How can I find/restore them?

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Resolved! Installing Updated Zoom on Windows 10 pro

I received a message saying I need IT to update my computer to latest version above 5.12 This is my personal computer, I am IT for my business. So I uninstalled and went to reinstall from site as recommended. It seems to have installed the same previ... Show more

I received a message saying I need IT to update my computer to latest version above 5.12

 

This is my personal computer, I am IT for my business. So I uninstalled and went to reinstall from site as recommended.

 

It seems to have installed the same previous version 5.11

 

How do i install the proper version? Do I need to use ARM? I'm not an IT expert but I can follow proper instructions. Please assist.

 

Love to upgrade my zoom again as I use it more...

 

Thank you!

 


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cmd + (zoom in) doesn't wirk

I accidentally clicked on cmd - (i.e. zoom out) in Zoom Team Chat. Unfortunately, I can no longer zoom in. The key combination Cmd + unfortunately does not work and it always comes only an error tone. Pleas Help!

Resolved! Email not a link

Am I missing something? When I'm chatting with someone and I type in an email address, I expect that address to show as a link in the chat window. If I add a URL into a chat message that address shows as a hyperlink. Why doesn't an email address show... Show more

Am I missing something?  When I'm chatting with someone and I type in an email address, I expect that address to show as a link in the chat window.

 

If I add a URL into a chat message that address shows as a hyperlink.  Why doesn't an email address show as a hyperlink?


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