Hi All,

Has anyone else run into the issue of the chat feature being unavailable to attendees during a Zoom webinar? We typically start the practice session and select the "chat" view, but this time that wasn't done in advance of starting the webinar, but I feel like that wouldn't/shouldn't affect anything. All of our settings are the same as previous webinars, so I'm unsure what happened. Attendees were able to "raise their hands" and we could unmute them, but they could not chat. Is this a glitch that Zoom had, or has anyone else nixed selecting chat in the practice session/had this as a result? Thanks in advance for your help!

Hey Zoom community, I used to be able to keep the chat window open in the background work and when someone would message it would ding, and give me a push notification. As of the last update zoom chat no longer notifies me when I get a message unless I have the application minimized.

I have tried to uninstall, redownload and reinstall, I have tried zoom support (He just ended the chat with me because he couldn't figure it out). I'm missing a lot of messages because there is no sound. Has anyone experienced anything like this? Any solutions? 

Hi,

I have a basic plan and I was trying to record a meeting but I couldn’t. I read about local and cloud recordings and I don’t really understand the difference.

I just want to record meetings that I have and i don’t even have the recording option in my meetings.  

I thought about upgrading to a pro account since it mentions recording in its features but it has only 1GB of cloud recording. I can save the recordings on my device if it’s possible but i need much more than 1GB is that possible with the pro plan? 

I recently went to a Sign Language workshop and we didnt connect to audio because we were all signing.  Or we were muted. When spotlighted it never asked us to unmute.  In all other meeting with deaf where I have been put on spotlight I always get a annoying pop up asking me to unmute. Which is great for hearing meetings but not for deaf.. How do I adjust settings to stop the unmute pop up window????