I've uploaded a picture to help, but I'm currently getting the error message "Zoom Rooms must be upgraded to join this meeting. Please contact IT for assistance."

I am upgrading the other appliance, the Poly x30, but it's the Poly TC8 says my "Zoom Room" is up to date. Do I need to upgrade the OS to get the Zoom Room to upgrade?

Appreciate the help in advance. Thanks!

I have a Zoom Rooms setup with a 6th Gen iPad for scheduling/running the meetings, and a Micro Dell Optiplex running Zoom Rooms on Windows 10. 

The iPad is running 5.11.0. The Optiplex is trying to upgrade from 5.3.1 to 5.11.3. After choosing to upgrade it on the administration site, it will stay on 5.11.3 for maybe 24 hours or so, and then downgrades back to 5.3.1. This is an issue as Zoom will not run on this version displaying the error: "Zoom Rooms must be upgraded to join this meeting."

***

UPDATE: After a little testing, I found that after upgrading, the old version is still installed along side the new version. I am not sure if that is intentional, but I am assuming this conflict may be causing the rollback. I decided to remove both versions and manually install the latest version. We'll see how that goes. 

Hello all,

I have a Zoom Room with three displays that is not switching between active speakers very well during meetings. It seems to pick one of the participants and make it so they cannot be the active speaker on the designated displays. If that participant leaves and rejoins the meeting, the room seems to select someone else in the meeting that will no longer appear on the active speaker display.

This was noticed after updating to 5.11 in early July, and updating the room to the latest version doesn't seem to have any effect.

I'm sorry if I've missed something, but is it possible to set tasks for break-out rooms.  We find once you send them into a room they forget what they are supposed to be doing - is it possible to have a white board or message board or something in individual break-out rooms?