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I can't type in upper case letters when typing room id or passwords.... aaaaaAAAAAAAAAAAAAAAA
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I can't type in upper case letters when typing room id or passwords.... aaaaaAAAAAAAAAAAAAAAA
Hello, I am having issues where my Digital Signage won't display on the TV. This was working previously, and now it's showing a screensaver of San Franscisco bridge instead. It shows the Banner like normal and as needed, but it doesn't show any of my digital signage. I don't see any offline or error codes, and nothing out of the ordinary. I deleted and re-uploaded the content library, but it still is not displaying.
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Hi, we have a Zoom Room with two DTEN monitors. We are moving to a new office space and are leaving behind the DTENs. What is the process I follow to make sure we are completely logged off and out of the Zoom Room so someone else cannot use it with our credentials and so they can use it with their own license if they so desire. Thanks
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Hello Everyone, I'm new to this so I appreciate any help you can give. We're running a Rally, Roommate, Tap config and we really want to go take advantage of the options that come with an updated App, like verson 5.13. I'm having a problem with the following error when I mouse over the Upgrade App icon: "This device cannot be upgraded because: Here are the specs: Logitech Roommate 1.7.433 Thanks!
App upgrade is not currently supported"
Computer 5.11.3
Controller 5.11.3
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Hi community,
As both license can able sign in on zoom room, I would know what is the features difference on zoom room license and Pro license in zoom room system?
Many Thanks.
Good afternoon, I just set up the room on a Logitech rally bar with a tap device and have the acct running on the device. I want to see how it all integrates together because the meetings don't show on the Tap screen or the screen where the information is being displayed, even after the calendar has been added to the settings, the users are sending the request thru Outlook to use the room and add the acct of the room as an invited user. Thanks in advance
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I have a question: I was told that I can have a Zoom Room installed on a computer and add additional buttons to control third-party devices such as TV On/OFF in conjunction with Extron Control Processor. Also, I was told that I can use, and iPad running the same Zoom Room Account and Use the IPAD to control everything from there. Is this true or I was misleading?
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We have 3 Zoom Room's (2 using Yealink A20 video conferencing systems - bar and tablet), and the other is on a PC. The PC one is fine, but the 2 Yealink A20's both have the message pictured (and the subject of this post). All are on the latest firmware and it will not let me do any meetings either between them or externally. Even if I just do 'Meet Now' with no invitees I get the error 'Some of your Zoom Rooms Devices need to be upgraded to join this meeting. Please contact IT for assistance' Firmware versions: Yealink MeetingBar A20 - Firmware: 5.14.5 CTP18: Firmware version 5.3.0 Yealink MeetingBar A20 - Firmware: 5.14.5 CTP18: Firmware version 5.3.0 Can anyone help me do this! I have some really urgent meetings that we've had to cancel because of this! I have NO option to upgrade the firmware any higher on any of the devices listed above. I suspect the issue is the firmware on the tablets (CTP18) is not supported, but it's not giving me an option to upgrade further? It says it's on the latest firmware.
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Hi all, When using Zoom Rooms, the big screen shows some meeting information that I'd like to hide, in the bottom right of the screen. It shows the number of participants and sometimes also microphone on/off. I looked through the settings but could not find one that would hide this. Do you know whether this is possible? Thanks in advance.
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Hello! I would like to know how can I get reports of zoom rooms. Thanks a lot!

