I am trying to get Teams and Zoom to both work on a RealPresence Group 500. I can set up Teams and Teams works fine without any issues.

I set up Zoom and Zoom seems to take over the Polycom. Zoom then works but Microsoft Teams does not.

Here is our settings when Teams is set up and working but the second that I enable the room in Zoom, it removes these settings and uses the Provision server instead.

We use the API connector with our 3 rooms and calendar integration.

Any thoughts?

Hi, 

We have licensed four Zoom rooms and would like each room to serve as its own Host, apart from the scheduler's Zoom account.  We were told by a Zoom technician that each Zoom Room, if integrated to a Google calendar, could serve as its own host apart from the scheduler's account. As proof, he noted how the Google Calendar email is shown on the Zoom Room Controller as the host instead of the scheduler's account email. When we try to use more than one Zoom Room, however, we get a message saying the host is in another meeting.  Again, the meetings for each Zoom Room are scheduled using different Google calendar emails integrated to each specific Zoom room. Everything else works fine. We just can't have two meetings at the same time, though we have four Zoom rooms with each integrated to a different Google Calendar email.

Essentially, we have four Zoom Rooms, integrated to four different Google calendars, but get a message "the host is in another meeting" whenever we try to start more than one meeting. How can we schedule a meeting in each room and have the Room be its own Host, allowing us to have multiple Zoom Room meetings?

Being on an Android device during a Zoom meeting yesterday, I had to dial in on one of their long-distance phone numbers in order to hear and speak then when I was assigned to a breakout room I couldn't hear nothing from any of the participants except just watching mouths moving. But the whole entire time while I was in the assigned breakout room I could hear others from the main room still. The main room was overriding the room that I was in and on my phone or device. What went wrong?

Is it possible to view multiple screen shares simultaneously?

I have multiple people screen sharing with a Zoom Room so the content of their screens can be displayed on a TV for the whole room. They can all share their screen but I have to manually pick which screen to display with the Zoom Room. And I can only show one at a time. What I want is to be able to see all of the shared screens in grid view like you can with people's cameras. I don't know if this is currently possible in Zoom but it would certainly be helpful if there was a way.

Hello Zoom Community!
I work for a school and we were having our registration process with multiple breakout rooms opened in Zoom. At one point, we couldn’t send anyone to a breakout room, and we had to end the meeting and open it again. Is there any explanation for this to happen? I would like to know how to fix this problem in the future.
Thanks for your help.

I'm setting up new Zoom Rooms with our GSuite Room Resource Calendars.  I've successfully connected the room calendar to the Zoom Room, but when I do a test meeting (add the room to my meeting, create Zoom meeting) the meeting never appears in my controller.

But if I do an instant meeting from the controller itself, the instant meeting syncs with the Calendar.  Does anyone have any insight on this issue? 

I have two accounts in the Zoom Community. I signed out my first account, but when I tried to sign in my second account, it opens the page to my first account. I tried opening another tab, but it’s the same result. How can I sign in my second account after going in the first?